Pivot Health Review Summary: Mixed Feedback on Service and Pricing
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Pivot Health Feedback Analysis: A Comprehensive Report

Pivot Health Review Summary: Mixed Feedback on Service and Pricing

Pivot Health receives mixed reviews with positive feedback on customer service, helpful agents like Daniel and Austin, and ease of use. However, some customers had issues with billing, lack of information on policies, and difficulties in canceling plans. Overall, Pivot Health offers affordable options, knowledgeable staff like Lori, and good coverage but needs improvement in communication and addressing customer concerns promptly.

Best for
  • Healthcare Policy Analysts
  • Insurance Product Managers
  • Customer Experience Managers
  • Health Insurance Advisors
  • Marketing Strategists

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Custom Date - Jul 26, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • MET ALL MY NEEDS

    MET ALL MY NEEDS. GREAT JOB. THANKS

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 05, 2024
  • Very helpful

    Best communication i've had dealing with health insurance in a long time

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    Mar 01, 2024
  • Quoting system VERY slow

    Quoting system VERY slow. First app did not go thru.

    Sentiment
    • Negative
    Content
    • Ease of Use and Website/App
    Feb 21, 2024
  • Very helpful in finding an insurance…

    Very helpful in finding an insurance company and at a good price to

    Sentiment
    • Positive
    Content
    • Affordability and Pricing
    Feb 15, 2024
  • Fast and the agent was very…Great experience

    Fast and the agent was very knowledgeable and sign up took less than 5 minutes

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    Feb 14, 2024
  • very user friendly website

    very user friendly website! prices are very affordable, will definitely help me with insurance gaps.

    Sentiment
    • Positive
    Content
    • Ease of Use and Website/App
    Feb 13, 2024
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Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Pivot Health  based on online reviews collected from Trustpilot. The analysis helps Healthcare Policy Analysts, Insurance Product Managers, Customer Experience Managers, Health Insurance Advisors, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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