PetSwag Reviews Analysis: Sizing, Customer Service, and Shipping Concerns
  • 96 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
PetSwag Customer Feedback Report: Insights & Analysis

PetSwag Reviews Analysis: Sizing, Customer Service, and Shipping Concerns

PetSwag has received numerous negative reviews regarding incorrect sizing, poor customer service, delayed shipping, unresponsive communication, and issues with product quality. Customers reported struggles with returns, exchanges, and refunds, with some labeling the company as a scam. Concerns about the harness sizes not aligning with advertised weight ranges, difficulty in contacting the company for support, and delays in order fulfillment were prevalent themes in the feedback.

Best for
  • Business Analysts
  • Customer Experience Managers
  • Retail Industry Consultants
  • E-commerce Strategists
  • Product Development Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 23, 2024
Featured Content
  • Complete scam

    Complete scamNo not buy from themNo costumer service at all

    Sentiment
    • Negative
    Content
    • Scam Allegations
    Apr 30, 2021
  • I wish I could give zero stars

    I wish I could give zero stars. They took my money but I didn’t get a product. SCAM!

    Sentiment
    • Negative
    Content
    • Order Fulfillment
    Mar 19, 2021
  • My dogs harness broke after a month

    My dogs harness broke after a month. I emailed the company and they said they couldn’t do anything about it. The worst!

    Sentiment
    • Negative
    Content
    • Customer Service
    Feb 04, 2021
  • Scam

    Scam. They have not sent the item but charged our card

    Sentiment
    • Negative
    Content
    • Scam Allegations
    Jan 17, 2018
  • Great experience

    The website was easy to use. I was kept informed of all the shipping process. I will definitely use Petswag again.

    Sentiment
    • Positive
    Content
    • Order Fulfillment
    Nov 14, 2017
  • Awful

    Awful. I have contacted my credit card company to refute the charge. Take your business ANYWHERE ELSE.

    Sentiment
    • Negative
    Content
    • Scam Allegations
    Sep 08, 2017
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 68
  2. Trustpilot Reviews 86
  3. Trustpilot Reviews 83
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for PetSwag  based on online reviews collected from Trustpilot. The analysis helps Business Analysts, Customer Experience Managers, Retail Industry Consultants, E-commerce Strategists, Product Development Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.