Multiple customers have reported issues with the Pura Maxautomatic litter box, including malfunctioning, non-responsiveness, and poor customer service. Some customers have also mentioned difficulties with setup and cleaning, as well as concerns about size and odor control. Despite positive reviews from some users, the overall consensus is that the product is not worth the high price tag. This highlights the importance of thorough research and considering alternative options before investing in an automatic litter box.
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I wish I could’ve given this litter box 5 stars. It had all of the potential for it. Set up was a little confusing but I figured it out. The app was fairly easy to use for what I got to experience in it. But if your cats are older and not use to litter boxes with tops/lids, this is a lot of money to risk losing. I tried everything to get my cats to use it for the last 2/3 months and I finally just had to give up. And now I’m out $500+
Sentiment
None
Content
Product Durability
Sep 02, 2023
Not good for large/XL cats
I’m giving this a 3 star review because long cats don’t fit well. I should have purchased the competitors.
I have a 16 lb mainecoon who is still growing and is too long for the machine. He has little space to turn around therefore he used it one or twice after I took all the litter boxes away then started peeing in all the cardboard boxes he plays in.
It’s a great little machine and works well my Cat is just too dang big!
Sentiment
None
Content
Size and Design
Sep 01, 2023
Need 5G
Purchased product expecting automatic cleaning. Since I have 5G for Wifi product will not pair with the app. So can not enable automatic cleaning. When called customer service they did not seem to care. Their solution was to call my internet provider.
Sentiment
Negative
Content
Customer Service
Aug 28, 2023
Waste of $660
It's never worked and the company is non-responsive.
Sentiment
Negative
Content
Product Durability
Aug 26, 2023
Life saver
For anyone wondering if its worth the premium price it is i got this on sale so it wasnt as bad but So far so good only had for 2 days but cat used it immediately. Takes about 30mins ish to set up and program. But after that it is totally worth every penny.
Sentiment
Positive
Content
Automatic Cleaning
Aug 17, 2023
Love it
I love this cat box. My cats are finally not using my carpet. I’m terrible at cleaning the box and I programmed this to clean itself every 6 hours. It will hold 2 weeks worth of waste before needing to be changed. I was out of town and that’s what I came back and discovered
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This page displays purchase options and a preview of the customer feedback analysis report for PETKIT Self Cleaning Cat Litter Box, PURAMAX Extra Large Automatic Cat Litter Box for Multiple based on online reviews collected from Amazon. The analysis helps Pet Product Retailers, Pet Care Bloggers, Cat Shelter Managers, Veterinarians, Pet Product Designers to discover insights into what people love, dislike, and need.
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