Multiple customers have reported issues with the Pura Max automatic litter box, including malfunctioning, non-responsiveness, and poor customer service. Some customers have also mentioned difficulties with setup and cleaning, as well as concerns about size and odor control. Despite positive reviews from some users, the overall consensus is that the product is not worth the high price tag. This highlights the importance of thorough research and considering alternative options before investing in an automatic litter box.Best for
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I wish I could’ve given this litter box 5 stars. It had all of the potential for it. Set up was a little confusing but I figured it out. The app was fairly easy to use for what I got to experience in it. But if your cats are older and not use to litter boxes with tops/lids, this is a lot of money to risk losing. I tried everything to get my cats to use it for the last 2/3 months and I finally just had to give up. And now I’m out $500+
I’m giving this a 3 star review because long cats don’t fit well. I should have purchased the competitors.
I have a 16 lb mainecoon who is still growing and is too long for the machine. He has little space to turn around therefore he used it one or twice after I took all the litter boxes away then started peeing in all the cardboard boxes he plays in.
It’s a great little machine and works well my
Cat is just too dang big!
Purchased product expecting automatic cleaning. Since I have 5G for Wifi product will not pair with the app. So can not enable automatic cleaning. When called customer service they did not seem to care. Their solution was to call my internet provider.
It's never worked and the company is non-responsive.
For anyone wondering if its worth the premium price it is i got this on sale so it wasnt as bad but So far so good only had for 2 days but cat used it immediately. Takes about 30mins ish to set up and program. But after that it is totally worth every penny.
I love this cat box. My cats are finally not using my carpet. I’m terrible at cleaning the box and I programmed this to clean itself every 6 hours. It will hold 2 weeks worth of waste before needing to be changed. I was out of town and that’s what I came back and discovered
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