Mixed Reviews and Varied Experiences: A Comprehensive Look at Pet VM Customer Feedback
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Pet VM Customer Feedback Analysis: Unlock Insights

Mixed Reviews and Varied Experiences: A Comprehensive Look at Pet VM Customer Feedback

Pet VM has received mixed reviews from customers. While some praise their service, pricing, and legitimacy, others have complained about delayed deliveries, communication issues, and discrepancies in product quality. Positive feedback highlights excellent customer service, competitive pricing, and proper medication supply. However, negative experiences cite delayed shipments, communication breakdowns, and concerns over product authenticity. Overall, customers appreciate Pet VM's affordability and convenience but stress the importance of efficient communication and reliable delivery services.

Best for
  • Veterinary Practice Owners
  • E-commerce Managers
  • Customer Experience Analysts
  • Pet Supply Retailers
  • Pharmaceutical Marketing Professionals

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Custom Date - May 23, 2024
Featured Content
  • Wonderful performance

    Ordered nexgard for our Jaxon 4 days ago and we live in Taxachusetts and Pet VM is from California. I administered his treatment this afternoon. Top shelf service. Impressive.

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Mar 26, 2023
  • Slowest pet pharmacy

    Slowest processing and shipping I have ever run into with online pet pharmacies. I will not use them again and do not recommend them.

    Sentiment
    • Negative
    Content
    • Shipping Experience
    Dec 20, 2022
  • The ordered item came 12 days later

    The ordered item came 12 days later. The problem with this company is that they use USPS to ship orders. You cannot expect reliable delivery with USPS.

    Sentiment
    • Negative
    Content
    • Shipping Experience
    Jun 01, 2022
  • i've ordered 3 times and the process…

    i've ordered 3 times and the process has been seamless.

    Sentiment
    • Positive
    Content
    • Order Fulfillment
    Dec 30, 2021
  • Excellent customer service!

    Great prices. They were very diligent in obtaining the prescription from my vet's office. Excellent, responsive customer service. A great experience. I would highly recommend them.

    Sentiment
    • Positive
    Content
    • Prescription Processing
    Jun 22, 2020
  • Wonderful patience with repetitive…

    Wonderful patience with repetitive contacts to veterinary for approval

    Sentiment
    • Positive
    Content
    • Customer Service
    Feb 04, 2020
  • See All Reviews
Sentiment Analysis (of 30 reviews)
22 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Pet VM  based on online reviews collected from Trustpilot. The analysis helps Veterinary Practice Owners, E-commerce Managers, Customer Experience Analysts, Pet Supply Retailers, Pharmaceutical Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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