Perpay Trustpilot Reviews Overview
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Perpay Trustpilot Analysis: Boost Your Customer Strategy

Perpay Trustpilot Reviews Overview

Perpay receives mixed reviews on Trustpilot, with customers praising its convenience, credit-building opportunities, and customer service, but also expressing concerns about product quality, slow responses, and lack of payment options. Some users highlight the positive impact on their credit scores and ease of use, while others criticize the company's communication and refund processes.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Love Per Pay

    Love Per Pay! Great credit builder

    Sentiment
    • Positive
    Content
    • Credit Building
    Apr 19, 2024
  • This is a great way to buy things at…

    This is a great way to buy things at somewhat reasonable prices and it is easy to set up, set up auto pay right from your employer so it's not even requiring your input to pay it after setup, this helps your credit by showing a good payment history and all the products I have bought have been good quality.

    Sentiment
    • Positive
    Content
    • Credit Building
    Apr 19, 2024
  • I haven't had many issues with using…

    I haven't had many issues with using the card at moat places. If there is an issue it's resolved quickly. The only issue I would say needs resolution would be the hours customer service is available...they need to extend their hours

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 19, 2024
  • Perpay has helped me raise my credit…

    Perpay has helped me raise my credit score tremendously. It’s very helpful to buy things I want or need with a simple payment right from my paycheck.

    Sentiment
    • Positive
    Content
    • Credit Building
    Apr 19, 2024
  • I paid over 300for some Bose earbuds…

    I paid over 300for some Bose earbuds and they went out like 6 months later. I tried reaching out to you but I never got a response back.

    Sentiment
    • None
    Content
    • Product Quality
    Apr 19, 2024
  • I enjoyed the wonderful customer…

    I enjoyed the wonderful customer service. The company was very nice to me and inserting when had issues.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 19, 2024
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Sentiment Analysis (of 30 reviews)
77 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Perpay  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Service Directors, Business Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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