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Patagonia Reviews: High Quality Products and Eco-Friendly Initiatives

Patagonia Reviews: High Quality Products and Eco-Friendly Initiatives

40 reviews between Mar 07, 2023 and Nov 12, 2023.

Patagonia reviews highlight the brand's high quality products and eco-friendly initiatives. Customers praise their lifetime warranty and repair service. However, some negative reviews mention issues with delivery and customer service. Overall, Patagonia's commitment to sustainability and durable clothing makes it a popular choice.

Patagonia 
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40 reviews between Mar 07, 2023 and Nov 12, 2023.

Mar 07, 2023 - Nov 12, 2023

Featured Content

  • Marque et qualitée irreprochable.

    Qualité irreprochable.J'ai gardée ( et j'ai toujours)Ma doudoune depuis 6 ans maintenant.Je travaille en exterieurr sous la neige toute la journée avec, ensuite je vais skier avec)( juste attention au car des ski), je part en ville avec, c'etais ma seconde peau, j'ai racheter une doudoune d'une autre marque un peut moins cher je suis tres dessus du cote thermique, trop gros, trop lourd compare a la patagonia, ainsi qu'un style symple et efficace #BasiquePantalon de joggin au top, casquette incroyable ( presque aucune autres marque n'est aussi confortable et esthetique). Polaire patagonia au topBref je comprend. Pas tout cest avis negatif..Surtout que le produit est garanti

    Sentiment
    • Positive
    Content
    • Quality
    Nov 12, 2023
  • No customer service!

    My fleece arrived stained (a lovely tomato sauce stain on the right sleeve on a £140 item) and visibly worn by the previous customer and then returned and sent to me without a proper quality check. I contacted their “customer service” almost a week ago and have not heard from anyone ever since. Embarrassing. Will not be buying again.

    Sentiment
    • Negative
    Content
    • Quality
    Nov 10, 2023
  • La commande soit disant entreposée dans…

    La commande soit disant entreposée dans ma boite à lettre n'est jamais arrivée. On me conseille de chercher chez les voisins, bureau de poste etc. Donc 200 € perdus. A fuir!

    Sentiment
    • Negative
    Content
    • Shipping/Delivery
    Nov 02, 2023
  • Ne commandez JAMAIS sur ce site !!!!

    Ne commandez JAMAIS sur ce site !!!!Qualité médiocre. Une veste à 280 euros qui n’en vaut même pas 15.A fuir!!!!

    Sentiment
    • Negative
    Content
    • Quality
    Oct 21, 2023
  • Love their products

    Love their products, and always had good customer service at their shops. Not quite sure why there are so many negative reviews for their customer service. The build quality on their waterproofs is fantastic, and I have recommended them to friends too, who have all loved them.

    Sentiment
    • Positive
    Content
    • Quality
    Oct 17, 2023
  • J’ai pu faire réparer ma veste en duvet…

    J’ai pu faire réparer ma veste en duvet que j’avais acheté en 2016, veste que j’adore. En moins d’un mois c'était fait. Je suis contente et elle est comme neuve. Donc l’offre garantie à vie fonctionne bien. Par contre il est vrai que sur ma dernière polaire il existe une fragilité du tissu. À surveiller. Mais dans l’ensemble , je suis très contente de patagonia.

    Sentiment
    • Positive
    Content
    • Repair Service
    Oct 15, 2023
  • Reparaturservice beste

    Einkauf war iO, Retoure hat auch geklappt, Reklamation inkl Reparaturservice war schnell und unkompliziert und sehr gut repariert.Tolle Marke, Reparaturen machen schon eine großen Unterschied bzgl Kundenservice und Nachhaltigkeit

    Sentiment
    • Positive
    Content
    • Repair Service
    Apr 01, 2023
  • Wrong item sent and refund took forever

    Ordered a hat off their website for a birthday gift. They sent the wrong colour. I was happy to return the one I received if they sent out the right one. However they wouldn't do that and said I would just have to reorder it again. So I would be £40 out of pocket and would have to pay delivery again. I sent back the wrong hat which they confirmed had recieved it, but took nearly a month to get my money back. Waste of time, don't order from there.

    Sentiment
    • Negative
    Content
    • Return/Refund
    Apr 01, 2023
  • 2 weeks ago I ordered some stuff

    2 weeks ago I ordered some stuffStill no deliveryStill the tracker doesn’t work Just getting facing some delays with carrier from Patagonia Great gear - terrible delivery/customer service

    Sentiment
    • Negative
    Content
    • Shipping/Delivery
    Mar 18, 2023
  • Outstanding products

    Outstanding products. Great quality and eco friendly. Refunds are easy and swift.

    Sentiment
    • Positive
    Content
    • Quality
    Mar 07, 2023
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Sentiment Analysis

-24 Net Promoter
Score

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