Silk'n Customer Satisfaction and Efficient Service
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Silk'n Customer Satisfaction and Efficient Service

Silk'n customers express satisfaction with fast shipping, excellent customer service, and effective products. Positive comments highlight quick responses to inquiries, helpful and friendly representatives, and prompt replacements for defective items. Users appreciate the ease of ordering, timely deliveries, and efficient handling of warranty claims.

Best for
  • Product Managers
  • Customer Service Managers
  • Marketing Professionals
  • E-commerce Managers
  • Business Development Executives

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Preview

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Custom Date - May 28, 2024
Featured Content
  • Shipping was fast

    Shipping was fast. Product received in great condition. Thank you!

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Apr 14, 2024
  • Customer service was excellent

    Customer service was excellent. It was a pleasant, knowledgeable experience. Emails and delivery happened as planned.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 10, 2024
  • Package came in 4 days

    Package came in 4 days ! Surprised as there was no tracking or estimated day of delivery.

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Mar 28, 2024
  • pleasantly surprised

    I was pleasantly surprised that my issue was dealt with and resolved so quickly and easily.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 20, 2024
  • The customer service person I spoke to…

    The customer service person I spoke to was very easy to speak to. She helped me to figure out what I needed to order.

    Sentiment
    • Positive
    Content
    • Communication with Customer Service
    Mar 19, 2024
  • Fast-good quality

    FastDelivery and good product so far.Hard to tell as this is a long term usage device

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 06, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Silk'n  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Managers, Marketing Professionals, E-commerce Managers, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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