Mixed online reviews of Optima Tax Relief highlight experiences ranging from excellent service and relief to dissatisfaction with high fees, lack of results, and poor communication. Clients appreciated professional interactions, progress tracking, and helpful staff, while others criticized the company for requesting more money without clear outcomes, slow responses, and limited assistance for specific tax situations like 1099 self-employed contractors.
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Marisa Bruce was very helpful and understanding. She was very thorough, understanding and patient.
I have contacted 5 times and requested a call back. To date, I have not received a call back. This is unacceptable. I have received letters from the IRS and want to know how to move forward.
Spoke with Lily and she made the experience smooth and easy to begin the process.
Optima is very conscientious about my needs, timetable and options for resolution.
Everything we discuss that needs to be followed up on, they follow up on, and then of course get back it with me.
I've called multiple times, emails social media, and on your portal where documents are uploaded for a little over a month and no one has returned my calls.
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This page displays purchase options and a preview of the customer feedback analysis report for Optima Tax Relief based on online reviews collected from Trustpilot. The analysis helps Tax Consultants, Customer Service Managers, Digital Marketing Professionals, Business Analysts, Legal Advisors to discover insights into what people love, dislike, and need.
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