Opticsplanet: Customer Service & Shipping Woes
  • 86 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Opticsplanet Customer Feedback Analysis Report

Opticsplanet: Customer Service & Shipping Woes

Opticsplanet receives negative reviews related to poor customer service, delayed shipments, incorrect items, billing issues, and lack of transparency on product availability. Customers report dissatisfaction with order processing, shipping delays, and unhelpful responses from customer service.

Best for
  • Customer Service Managers
  • Supply Chain Analysts
  • E-commerce Managers
  • Retail Industry Consultants
  • Business Analysts

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Do not own up to their mistakes.

    I bought one trigger. They shipped two. I emailed them asking them to send UPS to pick it up. They don't respond. Then they charge me with higher than listing price.

    Sentiment
    • Negative
    Content
    • Order Processing and Issues
    Apr 04, 2024
  • 2 optics cancelled…

    2 optics cancelled without notification. terrible customer service, even worse run company. I didn't even get to the point of them taking forever to ship it. Run away and spend your money on scopelist or eurooptic.

    Sentiment
    • Negative
    Content
    • Order Cancellations and Stock Availability
    Mar 29, 2024
  • 4 days to even get item out to shipper

    4 days to even get item out to shipper? Gotta do better!!!! 🤮

    Sentiment
    • Negative
    Content
    • Shipping and Delivery
    Mar 23, 2024
  • Over the years I have done a LOT of…

    Over the years I have done a LOT of business with optics planet. Things have always been as presented, cost is out front, shipping is timely. Never had any trouble. Date of experience is my last.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 21, 2024
  • Optics Planet as a company is TERRIBLE

    Optics Planet as a company is TERRIBLE. No Customer Service, no communication, absolutely worthless. DO NOT USE OPTICS PLANET you will be sorry you did.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Feb 13, 2024
  • Attempted to order an optic for a rifle…

    Attempted to order an optic for a rifle I own at my home in KY while stationed overseas in Germany. Proceeded to jump through a week and a half of hoops before my item (still has not) shipped. Will never be doing business with these people again

    Sentiment
    • Negative
    Content
    • Order Processing and Issues
    Nov 15, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
16 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Orthofeet Customer Feedback: In-Depth Insights Report
    Trustpilot Reviews 96
  2. Explore A4C's Customer Feedback Insights & Make Informed Decisions
    Trustpilot Reviews 71
  3. Knetbooks Feedback Analysis: Unlock Customer Insights
    Trustpilot Reviews 74
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Opticsplanet  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Supply Chain Analysts, E-commerce Managers, Retail Industry Consultants, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.