Ollo Mastercard Customer Feedback Analysis
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Ollo Mastercard Feedback Report: Essential Insights

Ollo Mastercard Customer Feedback Analysis

Ollo Mastercard customers express frustration with arbitrary credit limit reductions, poor fraud protection, unhelpful customer service, and unexpected account closures. Many reviewers highlight issues with late fees, erroneous charges, and unexplained account changes, impacting their credit scores and overall experience with the company.

Best for
  • Financial Analysts
  • Customer Service Managers
  • Credit Risk Managers
  • Marketing Professionals
  • Product Managers

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Custom Date - May 18, 2024
Featured Content
  • They randomly closed my account which…

    They randomly closed my account which us annoying because it lowered my overall credit limit. Also it makes zero sense bc I’ve never been late or missed a payment. SUPER obnoxious and weird.

    Sentiment
    • Negative
    Content
    • Account Closure
    Jun 13, 2023
  • If you have any fraudulent charges

    If you have any fraudulent charges, don’t count on getting your money back because I disputed it and I still don’t see a credit or anything and the merchant try to take the money again

    Sentiment
    • Negative
    Content
    • Fraudulent Charges
    Jun 07, 2023
  • If you have any fraudulent charges

    If you have any fraudulent charges, don’t count on getting your money back because I disputed it and I still don’t see a credit or anything and the merchant try to take the money again

    Sentiment
    • Negative
    Content
    • Fraudulent Charges
    Jun 07, 2023
  • Ollo sucks

    Ollo card are the worst credit card company out there.they lie, high interest rates .worst customer service. Avoid them at any cost.there is 100 better card than them

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 22, 2023
  • worse experience ever they…

    worse experience ever they misapplied a 712$ payment that i made and i cannot get it back. its been 6 months and no one can fix the problem.

    Sentiment
    • Negative
    Content
    • Payment Disputes
    Apr 17, 2023
  • Ollo not returning my money

    I sent a bank transfer to 0llo by mistake. I keep asking them to return my money but they keep saying maybe another 30 days. Meanwhile my bank is charging me interest on on my card that I'm not using.

    Sentiment
    • Negative
    Content
    • Payment Disputes
    Mar 24, 2023
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Sentiment Analysis (of 30 reviews)
-93 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Ollo Mastercard  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Credit Risk Managers, Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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