Occidental Caribe Hotel Review Summary
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Occidental Caribe Hotel Review Summary

Occidental Caribe: Unveil Guest Feedback Insights

Mixed reviews were given for the Occidental Caribe hotel. While some guests appreciated the beautiful beach, pools, and overall site, others were disappointed with issues such as room cleanliness, maintenance problems, slow service, and noisy environments. Common complaints included bathroom leaks, non-functional air conditioning, limited food variety, and difficulties with staff communication and responsiveness.

Source: Tripadvisor Reviews of Occidental Caribe

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Customer Feedback Analysis of Occidental Caribe

Explore in-depth feedback on Occidental Caribe with our analysis on room quality, service, amenities, and more.

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  • Bien

    Belle plage, belle eau turquoise, beau site, belles glissades pour enfants. Chambre vraiment ordinaire, clim ne fournit pas. Odeur, vieux lit, difficultés avec ménage de la chambre. Mais la bonne nouvelle c’est qu’on fait juste dormir dans la chambre… on se console avec le site. La nourriture est bonne

    Sentiment
    • Positive
    Content
    • Room Conditions
  • Très bient

    Le service est rapide. la plage est superbe, très propre, chaises disponibles, restaurant Tokyo excellentGrande variété au buffets, nourriture servi sur le site hors des heures de buffets, il faut essayer la pizza au momensrtun

    Sentiment
    • Positive
    Content
    • Food Quality
  • Plage magnifique

    Plage magnifique le service est bon mais la nourriture laisse à désirer. J'ai déjà mangé mieux à Cuba. J'ai vu quelques coquerelles mais un peu normal dans le sud. Plusieurs fêtards y étaient pendant notre séjours donc un peu bruyant. 2 nuits réveillé par des sauvages qui crie.

    Sentiment
    • Positive
    Content
    • Food Quality
  • Satisfaisant

    Le personnel ne parle pas le français mais quand même très courtois merci. On a tout de même apprécié notre séjour les lieux sont très propre et bien entretenue la plage très belle pas d’algues et beaucoup de place

    Sentiment
    • Positive
    Content
    • Customer Service
  • Occidental caribe

    Check in tres long , chambres briser douche malpropre , literie tacher ! Par chance que le personnel est gentils c’est ce qui as sauver notre sejour! Le site est magnifique et les gents serviable , la plage est fabuleuse!

    Sentiment
    • Negative
    Content
    • Maintenance and Cleanliness
  • Plutôt pas mal en général,de très belles vacances

    Très beau complexe,propre,chambres mal entretenue,fuite dans le plafond de la salle de bain,WC bouchés,la nourriture n'est vraiment pas terrible,2 malades sur 3 pendant le sejour,mais la plage,les piscines,l animation rattrapent un peu le tout,la république dominicaine vaut le coup d être vue❤️

    Sentiment
    • None
    Content
    • Maintenance and Cleanliness
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Sentiment Analysis (limited preview)
-13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Occidental Caribe based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Agents, Hospitality Consultants, Marketing Professionals, Customer Service Trainers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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