30 reviews between Jan 01, 2022 and Nov 01, 2023.
This Novotel hotel in Rotterdam, located near Brainpark and Erasmus University, offers spacious and clean rooms, although some parts of the hotel need refurbishments. The staff at the reception is friendly, and the breakfast buffet is amazing. However, there are complaints about the cleanliness of the carpets, uncomfortable pillows, and rude staff members. The hotel is convenient for business trips and offers good value for the money.Novotel Rotterdam Brainpark
This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.
30 reviews between Jan 01, 2022 and Nov 01, 2023.
Good clean hotel that seems to have had the room recently refurbished. Some further refurbishments in progress and I hope they get to the restaurant eventually as that has become tired. Breakfast is fine, quite automated and characterless but adequate. All staff friendly and efficient.
Hotel service is below any standards. Front desk Staff and Restaurant Staff have always a bad mood, looks like you are asking for huge favor to even buy water at recepction or have a steak at the restaurant. Wifi is weak and slow, elevators are also very slow. It’s basically just a good bed to sleep and a regular shower.
a very bad hotel. The staff has no respect especially the Indian lady in reception, they took the sofa blanket from my room without any promotion, I do not advise anyone to stay in this hotel, defiantly I will not come again.
This is our preferred hotel in Rotterdam. Breakfast is amazing for the whole family: many healthy choices ! The hotel is located near a free park & ride; which allows you to be in the city center quickly. Unfortunately, you have to pay now for the parking (post covid measure)
The facilities there are so old, carpet looks super dirty in the room. Bedding -especially the pillows are very uncomfortable-feels like many small cotton balls inside, they are worn out. The reception who checked in for us I was not friendly at all, no smile, we stayed 3 nights, every time I passed by and met her, she was always with cold faces.
Comfortable and good sized room, good choice for breakfast and reasonably priced restaurant for dinner. Helpful and pleasant staff. Well located close to the motorway in university/business park location. Car park is payable.
The reception manager (only one not wearing a uniform) was rather unhelpful. Asked for a quiet room and could not care less, didn't even try to move me. Staff in general not welcoming. Typical Dutch service ie "take it or leave it". Only exception was at breakfast were I got great food allergy service.
I stayed at the novotel for 8 nights. Rooms are ok but the staff are so rude and ignorant. Breakfast is 20 euro and insnt worrh it can't even do a fried egg or mushrooms even tho they are on the picture. I would not stay here again
Good service and quality. Perfect location not far from the centrum that can be reach via the metro 5 minutes walk from the hotel. Close to Rotterdam Eramus university. Hotel service and attention excellent.
We are a family of three and were the second time in this nice hotel. It is not only that the rooms are great and the hotel is ideally located for a trip to Rotterdam, it is the people! There are always smiles, space for talks and a great understanding of hospitality and generousness. We will soon come back. Thank you!
Help us to improve this report.
See other research reports created by our community members from Tripadvisor reviews.
30 reviews between Apr 01, 2017 and Feb 01, 2022.
The Van der Valk Hotel in Melle, Germany offers spacious and clean rooms with excellent service. The hotel provides convenient amenities such as fitness facilities, sauna, and a restaurant with a good kitchen. The location is ideal with quick access to highways and beautiful surroundings. However, some guests have mentioned minor issues like noise from the nearby autobahn and smoke in certain areas of the hotel.
30 reviews between Apr 01, 2014 and Jun 01, 2023.
The Dam Hotel in Edam, Netherlands, offers comfortable rooms, delicious food, and friendly staff. The hotel is centrally located and provides secure storage for bikes. It has a charming restaurant and cafe, with fantastic breakfast options. The hotel's quirky decor adds to its unique charm. Visitors can enjoy the picturesque town of Edam, explore the local area, and have a memorable dining experience at the hotel's restaurant.
30 reviews between Sep 21, 2020 and Oct 20, 2023.
A delightful patisserie located near Notre Dame in Paris, offering a variety of delicious and beautifully made pastries. The friendly staff and inventive flavors make it a must-visit spot. The desserts, including the famous Notre Dame Apple, are highly recommended. With a scenic view and excellent service, it is a hidden gem for food lovers.
Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.
See how to analyze coffee shop customer reviews on Trustpilot with one click.
Learn how to conduct market research for fitness centers on Trustpilot with one click.
Learn how to conduct market research to leverage customer insights for your fashion store on Trustpilot.
See how to scrape and analyze hobby store reviews on Trustpilot with one click to reveal customer insights.
Learn how to leverage customer feedback for your hair and beauty salon listed on Trustpilot.
This page is a research report based on the analysis of online reviews collected from Tripadvisor. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.
Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.
Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.
Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.
We would like to clarify that this product is not created by Tripadvisor and is not associated with or supported by Tripadvisor in any way.