NiyoX Digital Banking Reviews: Mixed Feedback on Performance and Support
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NiyoX Digital Banking Reviews: Mixed Feedback on Performance and Support

NiyoX Digital Banking Review Analysis: Unveiling User Insights

The reviews for NiyoX - Digital Banking reflect a mix of positive and negative experiences. While some users appreciate the app's functionality and ease of use, many express frustration due to account closures, slow performance after updates, and difficulties accessing customer support. Users have reported issues such as unexpected charges, inability to generate statements, and problems with account access. The lack of operational features for overseas users and ongoing fees have also raised concerns. Overall, while there are positive sentiments about the service, the recurring themes of poor customer service, financial issues, and app reliability highlight significant areas for improvement.

Source: Google Play Reviews of NiyoX - Digital Banking

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Customer Feedback Analysis of NiyoX - Digital Banking

Explore the mixed reviews of NiyoX Digital Banking with our in-depth analysis on performance, support, and user satisfaction.

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Custom Date - Mar 04, 2025
Popular Phrases (limited preview)
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  • If my sim card is not operational overseas then how I will login this app because there is no other feature of getting otp on email or other platform, charges is also applicable after 10 transactions including UPI, these 2 things I am really frustrated for 1.5 years mainly for opt issues, I tried but no results. I have to forcefully uninstall this app because nothing is going on my favor.

    Sentiment
    • Negative
    Content
    • Accessibility Concerns
    Jan 31, 2025

  • Mobile number change option available ?

    Sentiment
    • Positive
    Content
    • Customer Support
    Jan 29, 2025

  • Very bad experience. Taking sms alreat charges

    Sentiment
    • Negative
    Content
    • Unexpected Charges
    Jan 27, 2025

  • It's been almost a month now and I am still unable to use any banking service or check my balance.

    Sentiment
    • Negative
    Content
    • Account Issues
    Jan 27, 2025

  • Very bad experience... unable to open my account with niyo .

    Sentiment
    • Negative
    Content
    • Account Issues
    Jan 27, 2025

  • The banking service is good.But yesterday my account closed automatically without prior information. This is very bad

    Sentiment
    • Negative
    Content
    • Service Reliability
    Jan 24, 2025
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Sentiment Analysis (limited preview)
-26 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for NiyoX - Digital Banking based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Experience Specialists, Digital Marketing Professionals, Financial Analysts, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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