Nike Run Club App: Mixed Reviews Highlight Praise for Coach Bennett and Guided Runs, But Criticism for Bugs and Connectivity Issues
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Nike Run Club App Feedback Analysis: Insights & Solutions

Nike Run Club App: Mixed Reviews Highlight Praise for Coach Bennett and Guided Runs, But Criticism for Bugs and Connectivity Issues

Nike Run Club app receives mixed reviews from users, with praise for Coach Bennett and guided runs, but criticism for bugs like syncing issues, frequent sign-outs, and lost workout data. Users appreciate the motivational aspect of the app, detailed tracking features, and training plans. However, concerns about functionality, such as Spotify connectivity problems, limited workout search options, and lack of syncing with other platforms like Strava, are highlighted.

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Custom Date - Apr 13, 2024
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  • Missing workout details (elevation, power, cadence, oscillation, stride length..)

    Member since 2014. The app hasn’t changed since except to remove features. But it hasn’t kept up with updates to the HealthKit. Disappointing.

    Sentiment
    • Negative
    Content
    • App Connectivity Issues
    Mar 13, 2024
  • Disappointing

    This app is wonky. By far one of the least accurate fitness tracking apps out right now. The lack of accuracy is very disappointing.

    Sentiment
    • Negative
    Content
    • Technical Bugs
    Mar 12, 2024
  • Best running app

    Listening to the guided runs for me to run more consistently. I like to track my progress with analytics broken down by week, month, and years. I’ve been using it for years and still love it!

    Sentiment
    • Positive
    Content
    • Guided Runs Experience
    Mar 09, 2024
  • Greatest app I use!

    Coach Bennett is inspirational and have changed my life for the better. The NRC motivates me to keep going and stay engaged.

    Sentiment
    • Positive
    Content
    • Motivation and Achievements
    Mar 09, 2024
  • Sooo DOPE

    I really appreciate this app. It fully keeps me motivated and focused. Guided runs are lit. Great advice. Salute to Nike world!

    Sentiment
    • Positive
    Content
    • Motivation and Achievements
    Mar 08, 2024
  • Syncing has become terrible

    App used to be great but has become a headache. Doesn’t sync well to workouts from my Apple Watch, constantly signs me out, etc. Fix the bugs

    Sentiment
    • Negative
    Content
    • Technical Bugs
    Mar 07, 2024
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Sentiment Analysis
40 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Nike Run Club: Running Coach based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, User Experience Designers, Digital Marketers, Customer Success Managers to discover insights into what people love, dislike, and need.

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