30 reviews between Oct 08, 2023 and Nov 06, 2023.
Users express frustration with the NHS COVID travel pass app, citing issues with accessing the pass, logging in and out, and navigating the new interface. They also complain about missing medical appointments and prescriptions, as well as outdated and unhelpful responses from customer service. The app is criticized for its lack of face recognition and inability to save login credentials. Some users report problems with the vaccination records not being updated. Overall, the app is considered unfit for purpose and a source of inconvenience for users.NHS App
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30 reviews between Oct 08, 2023 and Nov 06, 2023.
App doesn’t allow face recognition, also doesn’t allow to save email I’d and password, whenever you have to log in, have to type in all details which seems quite old fashioned. Hopefully you will update the app with new features and make sign in user friendly.
Doesn’t have my medical appointments at all apart from one in 2022 which it reports as overdue and to contact the service. I have had at least 3 more recent appointments since then sent to me direct but don’t appear. Another critical one on Monday is not showing, each time I have reported this in the feedback and it remains as it was. Other links don’t work. No use at all in my opinion
Unfortunately, it’s bad where the functions are not interconnected with the phone. You do an analysis. It’s impossible not to get acquainted with the result? Not to mention there is no diagnosis? What if you suddenly have a bad diagnosis?! It’s also disgusting that you ask for a test for a diagnosis? But then they contact you via SMS and a completely different doctor. Where there is no answer to a direct question!!! The healthcare system leaves much to be desired. Question? Why then do I pay taxes?
But it is. Every time I restart it I have to go through the initial login / text message 2FA dance, set up touch ID ... and it then forgets it.
Come on, seriously: this is not rocket science.
The app is great except that I log in using Face ID and when I log out it IMMEDIATELY logs me back in again. I log out it IMMEDIATELY logs me back in! It’s my very own ‘Groundhog Day’ 😂 It needs a ‘Tap here to log in’ or similar. Otherwise, great.
I see most reviews report the same issue.
Presumably I too will get the same automated response asking for more details.
As others have said… just sort it out!
If you haven’t got the skills then contract out to the private sector.
I’m not sure what’s gone wrong but it now won’t let me order repeat prescriptions within a 30 day period. This is utterly stupid considering repeat prescriptions are supplied on a 28 day basis. Cos of your stupid update I’m now going to have to bother my GP-as if they aren’t busy enough.
Edit following the ridiculous response I received: the issues with the app only started after it had been update to the latest version so obviously I’ve got the correct version and the correct amount of storage. Clearly you haven’t read my review properly and just shot out any old reply
In theory this should be a great app but the reality is that nothing really works. It says you can order repeat prescriptions in the app but when I click on it it tells me to call the GP instead. It says you can book your GP appointments but when I select that it doesn’t let me do it. Same with "Ask your GP for medical advice" - it just says no access to online enquiries. The usual NHS level of service…poor.
Recently I have been having problems signing in. It keeps going back to webpage describing where to access the app. Going round in circles here.
…it’s quite useful on the occasions that it works! However, now, having updated it, I get as far as selecting the option to receive or not receive notifications and the page just freezes. No icons nothing. No confirmation of my selection.
I’ve deleted it and download and tried agin 5 times and it’s just happened a few minutes ago.
Also, when it was working, there was no option for making appointments at Whiteparish Surgery.
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30 reviews between May 23, 2023 and May 25, 2023.
Booking.com receives mixed reviews, with some users praising the app's ease of use and large selection of accommodations, while others complain of glitches and unhelpful customer service. The Genius rewards system is popular, but some users have had issues with reservation dates and cancellations. Fraudulent bookings have also been reported, with poor assistance from customer service. Overall, users appreciate the clean and comfortable rooms provided by Booking.com's accommodations and enjoy the easy booking process.
30 reviews between May 17, 2023 and May 24, 2023.
Customers are having issues with Klarna's refund process, declining purchases despite having good standing, and experiencing technical issues with the app. Some reviewers also express dissatisfaction with changes to the rewards program, fees, and credit checks. However, others appreciate the payment flexibility and financing options. Many suggest using other pay-later apps instead.
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