NHAM24 Review Summary: Mixed Feedback on User Experience and Service Quality
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NHAM24 Customer Feedback Analysis Report: Insights Revealed

NHAM24 Review Summary: Mixed Feedback on User Experience and Service Quality

NHAM24 receives mixed reviews, with some praising the app for its user-friendly interface, fast delivery, and Cambodian-owned business model. However, there are concerns about long wait times, poor customer support, and issues with order accuracy and payment processing. Users highlight the need for improvements in search functionality, app performance, and communication from the team.

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  • User Experience Designers
  • Customer Service Executives
  • Food Delivery Service Owners
  • Marketing Analysts

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Extremely long waiting times. Horrible support at Nham24. Ordered items not received, no money refund, stop answering messages. Rude, not even a simple "sorry for inconvenience".

    Sentiment
    • Negative
    Content
    • Customer Support
    May 21, 2024

  • Most of small coffee shop can't contact and wait super long to receive my order.

    Sentiment
    • Negative
    Content
    • Order Accuracy
    Apr 05, 2024

  • This business is the greatest always makes me hungry but when I get home I have no battery on my phone which I good as i was about 2 order a pizza I had know money 4 after a business called toolbox in PP kicked my out of the country in 2016 illegally The owner is involved in washing money. He owns a camera shop on monivong

    Sentiment
    • Positive
    Content
    • None
    Feb 24, 2024

  • The deliveryman are wreckless and the customer support services or function sucks comparing to other company.

    Sentiment
    • Negative
    Content
    • Driver Behavior
    Feb 21, 2024

  • I cancelled my order mostly it doesn't work. The still processing the order after that. Sometimes it don't show that the seller accept my order or not. The app doesn't respond.

    Sentiment
    • Negative
    Content
    • App Functionality
    Feb 16, 2024

  • Poor, Your team work very low for communicating and work responsibilities

    Sentiment
    • Negative
    Content
    • Customer Support
    Jan 16, 2024
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Sentiment Analysis (of 30 reviews)
17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for NHAM24 based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Customer Service Executives, Food Delivery Service Owners, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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