Mixed Reviews for Networx: Reliable Contractors but Lead Quality and Customer Service Concerns
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Networx Feedback Report: Insights for Service Excellence

Mixed Reviews for Networx: Reliable Contractors but Lead Quality and Customer Service Concerns

Networx receives mixed reviews with customers praising the reliability of contractors sourced but criticizing the quality of leads and customer service. Positive feedback highlights the professionalism, efficiency, and trustworthiness of the contractors recommended by Networx. Some reviewers also mention the ease of use and cost-effectiveness of the service. However, there are complaints about unprofessional staff, poor customer service, and the quality of leads provided. Overall, Networx seems to excel in connecting customers with reliable contractors but faces challenges with lead quality and customer service.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The experience was great

    The experience was great. The company helped us find a very reliable and professional company to do the work.

    Sentiment
    • Positive
    Content
    • Professional Service and Quality Workmanship
    Apr 24, 2024
  • The professionalism and quality of work…

    The professionalism and quality of work was top notch, I would highly recommend them

    Sentiment
    • Positive
    Content
    • Professional Service and Quality Workmanship
    Apr 24, 2024
  • Great service

    Great service to get my A/C going and ready for summer. I will be using HD mechanical for all my services from hear on out

    Sentiment
    • Positive
    Content
    • Satisfactory Results and Customer Satisfaction
    Apr 23, 2024
  • Happy home ownerPleased with experience

    Pleased with experience. The company I went with saved me money and did a good and timely job.

    Sentiment
    • Positive
    Content
    • Affordable Pricing and Cost-Effectiveness
    Apr 23, 2024
  • Easy to navigate and it allows honest…

    Easy to navigate and it allows honest feedback on local business

    Sentiment
    • Positive
    Content
    • Easy Communication and Friendly Staff
    Apr 23, 2024
  • Sandra is just a honest hard working…

    Sandra is just a honest hard working lady very honest always on time. Like Family we Love her.

    Sentiment
    • Positive
    Content
    • Trustworthy and Reliable Contractors
    Apr 21, 2024
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Networx  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Executives, Sales Directors, Business Development Managers, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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