Mixed User Feedback on Nespresso Vertuo Pop+ Deluxe Coffee Machine
Nespresso Vertuo Pop+ Deluxe Review Insights

Mixed User Feedback on Nespresso Vertuo Pop+ Deluxe Coffee Machine

The Nespresso Vertuo Pop+ Deluxe by De'Longhi receives mixed reviews from users. Many appreciate its ease of use, compact design, and ability to brew a variety of coffee sizes, with some praising its quick operation and delicious coffee. However, numerous complaints highlight issues such as machine defects upon arrival, high pod costs, and reliability concerns, including machines that stopped working shortly after purchase. Customers also expressed dissatisfaction with customer service, particularly regarding returns and replacement options. While the machine is well-loved by some, the significant drawbacks related to functionality and cost deter others from recommending it.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Broken nespresso

    Leaks and made 1/4 cups. Not even close to the 7.7 oz. Worst thing to have happen when at 03 in the am, uuuuugggghhhhhh

    Returned item

    Sentiment
    • Negative
    Content
    • Machine Performance
  • Great size

    Love this little machine. Fits perfectly on the counter and a great price!

    Sentiment
    • Positive
    Content
    • Design And Size
  • Broken after a week

    The machine stopped working after like 1 weej

    Sentiment
    • Negative
    Content
    • Machine Performance
  • Nespresso pop

    Got the item fast and love it

    Sentiment
    • Positive
    Content
    • Coffee Quality
  • Fully enjoying it

    Excellence! Coffee is delicious and the machine is quick.

    Sentiment
    • Positive
    Content
    • Coffee Quality
  • Convenient but overpriced pods!

    Machine works fine but pods are way too pricey.

    Sentiment
    • None
    Content
    • Pod Cost And Availability
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Sentiment Analysis (of 30 reviews)
-5 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Nespresso Vertuo Pop+ Deluxe - Máquina de café y espresso de De'Longhi, 120 voltios, color plateado based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Representatives, Marketing Professionals, Retail Buyers, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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