The reviews for the Nando’s SA Food Order app highlight several issues such as payment failures, glitches, delivery overcharging, lack of order accuracy, and poor customer service. Users express frustration with the app's technical difficulties, including address input limitations and frequent payment errors. Some praise the app's convenience and user-friendly interface but note inconsistencies in store order fulfillment. Suggestions for improvement include adding specific meal options, enhancing online payment functionality, and improving customer service quality.
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There are so many vegetarian and vegan options, well done. Feel so much better ordering Nando’s to other takeout chains that have minimal to no nutritional value.
Be aware that if no one shows up when placing a order at 18:00 you will still be billed and no one will respond to assist with a refund. Six emails, attempted calls and complaint on the app- Zero accountability
You guys are charging more than Uber Eats do you realise? Why pay r30 more on your app plus delivery when I can pay r30 less on Uber eats with no delivery charge? And also we can’t track drivers on your app. Ridiculous.
This is the most user friendly app, with easy to follow steps. Best of all, it follows the same question order as in the store - makes you feel like you’re buying in-store.
The app didn’t allow me to change to my preferred store that was very closer to my location
Online payment doesn’t work on the new app
Waste of time..going elsewhere
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This page displays purchase options and a preview of the customer feedback analysis report for Nando’s SA – Food Order based on online reviews collected from App Store. The analysis helps Restaurant Manager, Mobile App Developer, Customer Service Analyst, Food Industry Consultant, Digital Marketing Specialist to discover insights into what people love, dislike, and need.
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