Customers Express Dissatisfaction with Getir App and Consider Alternatives
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Customers Express Dissatisfaction with Getir App and Consider Alternatives

Getir App Feedback Report: Insights & Trends

Customers express dissatisfaction with Getir app due to its alleged support for Israeli products and misleading advertising. They criticize the long delivery times, poor customer service, and incorrect or missing items in orders. Some users have decided to boycott the app due to its campaign promoting Israeli products. Others complain about the app defaulting to Getir water, and the lack of options for different brands of water. Overall, users are disappointed with the app and are considering alternatives.

Source: App Store Reviews of ‎Getir | Grocery Delivery

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Customer Feedback Analysis of ‎Getir | Grocery Delivery

Uncover customer feedback trends on Getir app: Issues, boycotts & alternatives. Essential insights for strategic decisions.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Berbat indirmeyin varsa silin

    Son 1 aydır ne zaman sipariş versem hep hatalı eksik bozuk, dökülmüş ürünü teslim edip mağdur ediyorlar, iyice rezil bir uygulama sakın zahmet edip kullanmayın

    Sentiment
    • Negative
    Content
    • Product Quality
    Nov 08, 2023
  • Boykot desteklenmeli !!!!!!

    Boykota destek vermediği ve üzerine ilgili ürünleri indirimli sattığı için uygulamayı artık kullanmayacağım

    Sentiment
    • Negative
    Content
    • Boycott of Israeli Products
    Nov 07, 2023
  • Boykot

    İsrail ürünlerine yapılan kampanyalarınızdan sonra bir daha açmamak üzere hesabımı siliyorum

    Sentiment
    • Negative
    Content
    • Boycott of Israeli Products
    Nov 06, 2023
  • Mutluluk getiremediler

    3,5 saat boyunca siparişimi getiremediler ve iade istedikten sonra size mutluluk getiremedik üzgünüz diyorlar, dalga geçmek için mi çalışıyor bunlar, şaka gibi firma

    Sentiment
    • Negative
    Content
    • Delivery Service
    Nov 05, 2023
  • 4 saatte su getiremeyen platform

    Hız ve kolaylık için tercih ettiğim uygulama İstanbul kağıthanede 4 saatte su getiremiyor eve. Başka bir alternatif bulma zamanı gelmiştir !

    Sentiment
    • Negative
    Content
    • Delivery Service
    Nov 05, 2023
  • Mükemmel

    Büyük kolaylık sağlıyor çok seviyoruz getirimiz 💗

    Sentiment
    • Positive
    Content
    • Delivery Service
    Nov 05, 2023
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Sentiment Analysis (limited preview)
-34 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Getir | Grocery Delivery based on online reviews collected from App Store. The analysis helps Market Research Analysts, Product Managers, Customer Experience Directors, E-commerce Strategists, Brand Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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