N26 Banking App: Pros, Cons, and User Experience Insights
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    • Product Managers
    • Customer Support Managers
    • Financial Analysts
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N26 Banking App: Pros, Cons, and User Experience Insights

N26 Customer Feedback Analysis: Maximize Your Banking Experience

The N26 banking app has received mixed reviews from users. Many appreciate its user-friendly interface, quick setup, and modern banking features, especially for travelers due to low foreign transaction fees. However, there are significant concerns regarding customer support, with numerous complaints about unresponsive helpdesk services, frozen accounts, and limited assistance. Users express frustration over slow transactions and interface bugs. While some highlight the convenience of having financial management on mobile, others criticize the lack of accessible support when issues arise. The absence of a Dutch language option is also noted. Overall, while the app is praised for its functionality, the customer service experience severely impacts user satisfaction.

Source: App Store Reviews of N26 — Love your bank

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Customer Feedback Analysis of N26 — Love your bank

Unlock insights on N26 banking app with our comprehensive customer feedback analysis. Ideal for enhancing user experience.

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Custom Date - Jun 19, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Taal

    Top bank alleen jammer dat er al jaren geen Nederlands wordt ondersteund

    Sentiment
    • Positive
    Content
    • Language Support
    Apr 23, 2025
  • Opzeggen is een drama!

    Erg lastig om er weer vanaf te kome.

    Sentiment
    • Negative
    Content
    • Account Accessibility
    Mar 22, 2025
  • Blij

    Bedankt voor alle hulp die ik heb gehad van de dames van de helpchat

    Sentiment
    • Positive
    Content
    • Customer Support
    Mar 19, 2025
  • Widget no longer works

    The widget no longer works. Please fix it. Very sloppy.

    Sentiment
    • None
    Content
    • App Performance
    Jan 19, 2025
  • Nice banking

    Easy to use! Use emirhane7344 for a start up bonus!

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 25, 2024
  • Alleen engels

    Jammer dat het alleen Engels is.
    Voor de rest super bank en app

    Sentiment
    • Positive
    Content
    • Language Support
    Dec 20, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-4 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for N26 — Love your bank based on online reviews collected from App Store. The analysis helps Product Managers, Customer Support Managers, Financial Analysts, User Experience Designers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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