N26 Banking App: Pros, Cons, and User Experience Insights
N26 Customer Feedback Analysis: Maximize Your Banking Experience
The N26banking app has received mixed reviews from users. Many appreciate its user-friendly interface, quick setup, and modern banking features, especially for travelers due to low foreign transaction fees. However, there are significant concerns regarding customer support, with numerous complaints about unresponsive helpdesk services, frozen accounts, and limited assistance. Users express frustration over slow transactions and interface bugs. While some highlight the convenience of having financial management on mobile, others criticize the lack of accessible support when issues arise. The absence of a Dutch language option is also noted. Overall, while the app is praised for its functionality, the customer service experience severely impacts user satisfaction.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for N26 — Love your bank based on online reviews collected from App Store. The analysis helps Product Managers, Customer Support Managers, Financial Analysts, User Experience Designers, Digital Marketers to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Content Analysis (1/2)
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
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