Issues and Inconvenience with MyChevrolet App
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MyChevrolet App User Feedback: Essential Insights Report

Issues and Inconvenience with MyChevrolet App

Many users are experiencing issues with the MyChevrolet app, including freezing and crashing, inability to operate from smartwatches, loss of remote access features, frequent login requirements, unreliable performance, missing vehicle status information, server unresponsiveness, and inaccurate data. The app also requires an active OnStar subscription, unlike its competitors. These problems have led to dissatisfaction among users, making the app mostly useless and disappointing.

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  • Customer Experience Specialists
  • Automotive Industry Analysts
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Custom Date - May 24, 2024
Featured Content
  • Expensive

    $40 a month is insane 💀

    Sentiment
    • Negative
    Content
    • OnStar Subscription
    Jan 03, 2024
  • Doesn’t work

    App just doesn’t work: even has incorrect information.
    Just useless.

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 03, 2024
  • Logged on

    How comes when I log out and later get on app I am logged in. This seems to be a cliche with app.

    Sentiment
    • Negative
    Content
    • Login Issues
    Jan 03, 2024
  • Should not take multiple attempts to start vehicle from app

    It takes multiple attempts to start from app. I don’t have time to sit and wait to see if it worked.

    Sentiment
    • Negative
    Content
    • Remote Start Feature
    Jan 02, 2024
  • Alexa not working

    I have found that if I close my Chevrolet app on my phone, the Alexa will not recognize it until I reopen it, How do I solve this problem?

    Sentiment
    • None
    Content
    • Alexa Integration
    Dec 23, 2023
  • FIX YOUR APP

    I’m tired of getting service unavailable, system error when I pay good money to have this service!

    Sentiment
    • Negative
    Content
    • Server Errors
    Dec 23, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-74 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎myChevrolet based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Automotive Industry Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

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