Disappointment with MyAudi App's Functionality and Performance
myAudi Feedback Analysis: Unveil User Experience Insights

Disappointment with MyAudi App's Functionality and Performance

Many users are disappointed with the functionality of the MyAudi app, citing issues with remote start, loading and connecting to the vehicle, GPS, and finding charging stations. The app is described as unreliable, glitchy, and lacking in basic features. Users compare it unfavorably to apps from other luxury car brands like Mercedes and Tesla. Connectivity problems, error messages, and a lack of response from the developer are also mentioned. Overall, users are unsatisfied with the app and suggest that Audi needs to update and improve it.

Best for
  • Automotive Product Managers
  • Mobile App Developers
  • Customer Experience Strategists
  • Automotive Marketing Professionals
  • UX/UI Designers

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Feb 29, 2024

Featured Content

  • Blah

    Takes way too long to load and connect to vehicle. GPS should be real time even while driving. There’s just so many things that is lacking with this app. Audi makes tons of money but can’t give a little funds to make this app easier, user friendly and add a bunch of options. Might want to take at MercedesGo app. Way faster in talking to vehicle from app

    Sentiment
    • Negative
    Content
    • User Interface and User Experience
    Jan 06, 2024
  • Fix the map server

    Decent app, but map server won’t load charging station information.

    Sentiment
    • None
    Content
    • Charging Station Issues
    Dec 27, 2023
  • Last version bugs and failures

    With the last version, the app gives “error for searching for charging stations” error while trying to find and add station to the route planner. Please have a look and fix it. This is a key part of an EV functionality. If I’m not able to add chargers to my route what is the point of having the electric vehicle, route planner, and gps package anyways? December 23 Update: the error for finding chargers went away for few days but its been there again for weeks. It seems like the app can’t connect to a mapping server. It is amazing to see these issues in 2023 for a luxury car. So, there has been no fix to this important issue. The error that prevents using the app from finding charging stations is: “network error: a server with the specified hostname could not be found”.

    Sentiment
    • Negative
    Content
    • Route Planner and GPS Functionality
    Dec 24, 2023
  • Last update broke Apple Watch app

    Now when I try to use the Apple Watch app, I get a “your vehicle is not suppprt” message. It has worked since I bought the car in 2021. It was a nice app with the only exception that I could not remotely start my car.

    Sentiment
    • Negative
    Content
    • Remote Start Functionality
    Dec 24, 2023
  • Works OK when I can Connect

    50% of the time the app receives an error from the Audi servers. Very unclear why. The app works OK otherwise, but should be streamlined more so all important things like locking status are shown without scrolling or opening submenus or sliding tab. App could be much smarter and a bit more responsive. For example, clicking on a lock status symbol should take you directly to the lock/unlock page, or simply ask you if you wish to lock unlock. The app could also notify users if they leave the car unlocked. My Tesla app rarely had connection problems, and would lock automatically when I left the car which was far more convenient.

    Sentiment
    • None
    Content
    • User Interface and User Experience
    Dec 22, 2023
  • Error

    App constantly has an error when trying to load the charge page and charger lookup location .

    Sentiment
    • None
    Content
    • Connection and Connectivity Issues
    Dec 21, 2023
  • See All Reviews
Similar Reports
  1. App Store Reviews
  2. App Store Reviews
  3. App Store Reviews
Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.