Moxy Times Square: Modern Amenities and Friendly Staff in a Prime Location
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Moxy Times Square: Modern Amenities and Friendly Staff in a Prime Location

Moxy NYC Times Square: In-Depth Customer Feedback Report

485 7th Avenue, New York City, NY 10018-6804

The Moxy Times Square hotel is praised for its great location, modern amenities, and friendly staff. Guests appreciate the comfortable beds, spacious rooms, and convenient access to popular attractions. Some reviewers mention the lack of certain amenities, noise from the nightclub, and issues with cleanliness. Overall, the hotel receives positive feedback for its atmosphere and helpful staff.

Source: Tripadvisor Reviews of Moxy NYC Times Square

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Customer Feedback Analysis of Moxy NYC Times Square

Unlock insights from the Moxy NYC Times Square report: location, amenities, staff, and more for business strategy.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • Moxy Always Delivers

    Letty and Carl at the front desk made my check in a breeze and were so kind and funny. Always a great team at Moxy from the front desk to the teams working the bar and restaurant. I’m a regular traveler to NYC and Moxy is my go to

    Sentiment
    • Positive
    Content
    • Staff and Service
    Dec 01, 2023
  • Great Customer Service!!

    Had a great stay at the Moxy Time Square this past weekend. Place is an “Adult Playground”. Great location with a great atmosphere and fantastic staff at the bars and restaurants. Special shout-out to Melany for being amazing and making our stay memorable!!

    Sentiment
    • Positive
    Content
    • Overall Experience
    Dec 01, 2023
  • NYC Birthday!!

    This was an excellent trip. Giovanny is the man!! He helped make the trip better than expected. Moxy Hotel staff was amazing I will definitely try them again on my next trip to New York City. Thank you, Moxy Hotel.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Dec 01, 2023
  • Great Trip

    The room was functional. Everything was well laid out. The hotel was crazy busy. I have to get a huge shout out to Ever, who was ridiculously helpful. He helped me store my luggage, and then he let me know the second room came open. Super thankful for him.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Dec 01, 2023
  • Unusual place but a great experience

    An unusual venue but worthwhile nevertheless. Very clean and having plenty bars and eateries. Staff excellent and, given we were celebrating two birthdays, they went the extra mile and did a fantastic job.

    Sentiment
    • Positive
    Content
    • Overall Experience
    Nov 01, 2023
  • Great staff!

    The hotel had eveything I needed. Braylin on the night staff was extremely helpful- he helped solve unexpected travel changes with ease. I will be coming back to the Moxy the next time I am in town.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Nov 01, 2023
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Sentiment Analysis (limited preview)
50 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Moxy NYC Times Square based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Agents, Market Researchers, Hospitality Consultants, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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