MoxieLash: Exceptional Products and Customer Service Impress Customers
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MoxieLash Feedback Report: Uncover Customer Insights

MoxieLash: Exceptional Products and Customer Service Impress Customers

MoxieLash customers highly appreciate the brand's products and exceptional customer service. Positive feedback highlights the quality of the lashes and the responsiveness of the support team in addressing issues promptly and effectively. The ease of exchanging products, quick responses to inquiries, and personalized assistance have led to customer satisfaction and loyalty. The Nano-Grip Lashes, along with the reliable customer service provided by individuals like Luzille, have particularly stood out. However, some concerns regarding product issues have been swiftly resolved, demonstrating MoxieLash's commitment to ensuring customer happiness.

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  • Customer Service Executives
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  • Brand Strategists

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent customer service!

    Quick response to request for an update to my profile. Thanks so much… and I do love my MoxieLashes!!

    Sentiment
    • Positive
    Content
    • Order Experience
    Mar 31, 2024
  • The service is great and the return…

    The service is great and the return policy is seamlessly easy. I love the Moxie Lashies. I just wish there were more styles in stock.

    Sentiment
    • Positive
    Content
    • Product Range
    Mar 25, 2024
  • Great product and awesome customer…

    Great product and awesome customer service. Thank you. You got a customer for life!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 15, 2024
  • Thank you to Venus for their great and…

    Thank you to Venus for their great and quick customer service!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 13, 2024
  • GREAT customer service!

    GREAT customer service! Luzille was so helpful through email! Great products! Can't go wrong with Moxie Lashes!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Feb 13, 2024
  • I had an error in placing my order and…

    I had an error in placing my order and Lucy was able to help me sort out the issue. I am patiently waiting to try Lashies!

    Sentiment
    • Positive
    Content
    • Order Experience
    Jan 19, 2024
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for MoxieLash  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Development Specialists, Customer Service Executives, E-commerce Managers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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