Mixed Reviews for SoFi Banking App
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  • Who is this report for?
    • Product Managers
    • UX/UI Designers
    • Customer Service Executives
    • Mobile App Developers
    • Financial Advisors
Mixed Reviews for SoFi Banking App

Unlock Insights: SoFi Banking App Customer Feedback Report

SoFi, a banking app, has received mixed reviews from customers. While some praise its inclusivity and informative resources, others complain about freezing issues, poor customer service, and difficulty in accessing funds. The app's functionality, customer service, and ID verification process have been major areas of concern for users. Despite these drawbacks, some users appreciate SoFi's convenience and rewards. Overall, the app's performance and customer support have been inconsistent.

Source: Google Play Reviews of SoFi - Banking & Investing - Apps on

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Customer Feedback Analysis of SoFi - Banking & Investing - Apps on

Explore the comprehensive analysis of SoFi Banking App reviews covering app performance, customer service, and more.

Custom Date - May 20, 2025
Featured Content
  • Sentiment
    • Positive
    Content
    • Banking Experience
    Nov 15, 2023
  • Sentiment
    • Negative
    Content
    • Customer Service
    Nov 15, 2023
  • Sentiment
    • Positive
    Content
    • Banking Experience
    Nov 15, 2023
  • Sentiment
    • Positive
    Content
    • Convenience
    Nov 14, 2023
  • Sentiment
    • Positive
    Content
    • Investment
    Nov 14, 2023
  • Sentiment
    • Positive
    Content
    • App Performance
    Nov 13, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
14 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SoFi - Banking & Investing - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Product Managers, UX/UI Designers, Customer Service Executives, Mobile App Developers, Financial Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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