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Mixed Reviews for Nike's App: Login and Inventory Issues, Uygher Labor Controversy, and More

Mixed Reviews for Nike's App: Login and Inventory Issues, Uygher Labor Controversy, and More

30 reviews between May 14, 2023 and May 24, 2023.

Nike's app receives mixed reviews, with several customers expressing frustration with login and account creation issues, cancelled orders, and limited inventory. Many are also critical of Nike's use of uygher labor to make their shoes, while paying athletes millions of dollars. Some reviewers suggest that Nike limit the number of shoes that can be purchased at once to prevent mass purchases and price gouging. On the other hand, some reviewers appreciate the app's ease of use and extensive inventory.

‎Nike: Shoes, Apparel, Stories
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30 reviews between May 14, 2023 and May 24, 2023.

May 14, 2023 - May 24, 2023

Featured Content

  • shame on the Nike company

    Nike uses uygher labor to make their shoes and then pays athletes that cry about being oppressed millions of dollars. Shame on Nike and anyone that wears them knowing that they are made by slaves.

    Sentiment
    • Negative
    Content
    • Others
    May 24, 2023
  • Please tell her that she

    And you know how I

    Sentiment
    • Positive
    Content
    • Technical Issues
    May 21, 2023
  • Orders don’t deliver/cheaper elsewhere

    I ordered an item after getting a coupon from the NRC app. I figured I’d try it out.

    Well, as soon as I finish this review, I’ll be deleting the app.

    The item was supposed to deliver yesterday. I kept an eye on the app and the tracking history. I checked this morning and it was set to “return processed” instead of “on its way.” No explanation. Customer service was less than helpful. It even made it to my city!

    Even with the 10% discount, it’s still much cheaper on Amazon. That’s what I get for trying this app.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 20, 2023
  • Guest user

    I do not want to create a Nike account. Please let me shop in peace without being forced to do something I don’t care enough to take even 10 seconds to do. Considering not buying a pair of Nikes, yea just because of such a seemingly insignificant step. I don’t want to create an account that I won’t ever use just to buy one pair of shoes. Annoying. Lost a customer.

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 19, 2023
  • Can’t Sign In

    The app prevents me from signing in. There is no point for me to shop in the app if I cannot sign it. Also unable to add anything to my bag online at the website. …Oh well.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 18, 2023
  • 👍🏾

    I like Nike as a brand, and I appreciate the Nike app. However, I find the onboarding process a bit overwhelming. I would prefer to download the app and immediately sign in to my account and start shopping, rather than being bombarded with Bluetooth and location requests.

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 17, 2023
  • Canceled Orders with No Explanation

    Ordered cleats for my son and although the order was confirmed in the app (no email confirmation though), it was cancelled a couple of days later without any explanation. I put in a new order and same thing happened. So I am trying one last time with my third order and see what happens. Very frustrating. Might have to tell my son to try another brand of cleats.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 17, 2023
  • App Store

    Nike app is bugged and needs fixing disappointed in their team's effort to assist customers needs

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 17, 2023
  • Log in issue

    Just downloaded the app. Can’t even join / sign up on the app. Worst!

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 17, 2023
  • Not eligible for registration

    I tried to create an account when I tried it told me I was not eligible for registration I tried deleting and re-downloading the app but it’s telling me the same thing.

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 14, 2023
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Sentiment Analysis

-40 Net Promoter
Score

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