Mixed Reviews for Nike's App: Login and Inventory Issues, Uygher Labor Controversy, and More
Nike App Review Analysis: Insights and Recommendations
Nike's app receives mixed reviews, with several customers expressing frustration with login and account creation issues, cancelled orders, and limited inventory. Many are also critical of Nike's use of uygherlabor to make their shoes, while paying athletes millions of dollars. Some reviewers suggest that Nike limit the number of shoes that can be purchased at once to prevent masspurchases and price gouging. On the other hand, some reviewers appreciate the app's ease of use and extensive inventory.
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Nike uses uygher labor to make their shoes and then pays athletes that cry about being oppressed millions of dollars. Shame on Nike and anyone that wears them knowing that they are made by slaves.
Sentiment
Negative
Content
Ethical Concerns about Nike
May 24, 2023
Eliminate the mass purchasing
It’s very frustrating to see new inventory posted to the website and gone within minutes. Why should the average person have to go to stockx and the goat to pay 3x the retail amount for a pair of shoes? Are folks allowed to come in and buy everything? I’ve been on the app daily for the last 2 months trying to find a pair of air jordan 1’s and they are released and gone within minutes. Ridiculous in my opinion. These are in no way individual buyers. They are making mass purchases and price gougi...
Sentiment
Negative
Content
Pricing and Availability Concerns
May 23, 2023
WHACK!
Ridiculous how you can’t just buy a shoe that you want but have to join a raffle.
Sentiment
Negative
Content
Pricing and Availability Concerns
May 21, 2023
Orders don’t deliver/cheaper elsewhere
I ordered an item after getting a coupon from the NRC app. I figured I’d try it out. Well, as soon as I finish this review, I’ll be deleting the app.The item was supposed to deliver yesterday. I kept an eye on the app and the tracking history. I checked this morning and it was set to “return processed” instead of “on its way.” No explanation. Customer service was less than helpful. It even made it to my city!Even with the 10% discount, it’s still much cheaper on Amazon. That’s what I get for tr...
Sentiment
Negative
Content
Customer Service Experience
May 20, 2023
Broken
Unable to sign in.. App needs to be updated badly
Sentiment
Negative
Content
App Functionality and Bugs
May 14, 2023
Not eligible for registration
I tried to create an account when I tried it told me I was not eligible for registration I tried deleting and re-downloading the app but it’s telling me the same thing.
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This page displays purchase options and a preview of the customer feedback analysis report for Nike: Shoes, Apparel, Stories based on online reviews collected from App Store. The analysis helps Market Research Analyst, Brand Manager, Customer Experience Specialist, Ethics Compliance Officer, Digital Marketing Professional to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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