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Mixed Reviews for the New Amazon Fire Stick

Mixed Reviews for the New Amazon Fire Stick

30 reviews between Nov 11, 2023 and Nov 13, 2023.

Many customers are disappointed with the new version of the Amazon Fire Stick, citing glitches, slow performance, and unresponsiveness. Some have experienced issues with the remote, requiring a replacement. The device is also known to have connectivity problems, particularly during peak usage times. Overall, customers express frustration with the product and question its quality. However, there are positive reviews as well, highlighting the ease of installation and the device's ability to turn any TV into a smart TV.

Fire TV Stick 3rd Gen Streaming Device | Alexa Voice Remote | Amazon
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30 reviews between Nov 11, 2023 and Nov 13, 2023.

Nov 11, 2023 - Nov 13, 2023

Featured Content

  • Fire tv

    I purchased this to use in my RV as I took out the old 100 lb TV's and I had one of my flat screens is a little older and I'm gonna put it on that TV. I haven't had time to get it done but from the reviews and word of mouth it's definitely well worth the price so my next trip camping I will be able to watch anything before I had to have cable or just whatever local channels I could get. So once I get using it I'll know more but it seems like that's what I needed

    Sentiment
    • Positive
    Content
    • Easy Installation
    Nov 13, 2023
  • Didn’t work

    Plugged it in, it did the software update, then nothing. Remote would not pair even after trying all suggestions and a full reset. Mobile app could not find the device. Tried on multiple tvs and power sources. Nothing.

    Sentiment
    • Negative
    Content
    • Remote Connectivity Issues
    Nov 12, 2023
  • Ready to use!

    Was very easy to plug in and set up on our new tv.

    Sentiment
    • Positive
    Content
    • Easy Installation
    Nov 12, 2023
  • Wow

    How many channels can a girl watch at once! All of them if that’s what I want! Love this new gadget!

    Sentiment
    • Positive
    Content
    • Multiple Purchases
    Nov 12, 2023
  • Remote stopped working after one month

    UPDATE: AMZN IS MAKING IT RIGHT BY SENDING A NEW REMOTE BUT THIS SHOULD NOT HAVE HAPPENED. What happened to the quality of this product? In August 2023, I purchased a replacement Fire Stick as my 4yr old original FS remote stopped working even after troubleshooting e.g. replace batteries, re-synch, etc. The replacement FS remote worked for about one month and again, all the troubleshooting is providing no relief. What is going on with these remotes? I was able to get it to work for about a day by using new batteries but within 24hrs received a message on the TV screen that the remote batteries were low and replace immediately. Turned into a crappy product.

    Sentiment
    • Negative
    Content
    • Defective Product
    Nov 12, 2023
  • Defective firestick

    This fire stick isn’t working properly. I’ve only been able to download 5 apps. Keeps giving me error messages. I’m staring to think this was a used item. It moves really slow. The speed is awful

    Sentiment
    • Negative
    Content
    • Slow Performance
    Nov 12, 2023
  • NOT SO PLEASED WITH THIS VERSION OF FIRE STICK.

    Several weeks ago I upgraded to this particular version of fire stick from Amazon and after having used it every single day since... I am quite disappointed.
    There are many glitches in this version and it is much slower than my earlier version which I now regret having given away to a neighbor who wasn't able to afford one of these items.
    It's quirky, slow and many times not responsive at all.
    After this many weeks or perhaps even a few months I'm sure it is impossible this version of Amazon fire stick so I guess I'm just stuck with it until I find a better version which of course is going to cost even more money.
    This is the first time that I have been very disappointed in any Amazon tech product. I certainly hope that this does not happen again but what am I going to do but be stuck with it.
    Good luck anyone who owns one of these things of this particular model. This does prove to me that all upgrades are not always a good thing but what really disappoints me is that Amazon had to have known that this version was not as good as previous versions.
    Good luck with yours...
    Jolyon H.

    Sentiment
    • Negative
    Content
    • Slow Performance
    Nov 12, 2023
  • Very buggy, never works when you need it

    This works during the week or daytime, but not during busy times, such as Saturday evenings. Streaming cuts, hangs, or just shows a blank screen. It is just not a dependable streaming device.

    Sentiment
    • Negative
    Content
    • Streaming Problems
    Nov 12, 2023
  • What is happening!?

    While I love my firestick m, I had to buy a new one after 4 years. This new one I’ve consistently had issues from lagging to the remote not working (which was the whole reason why I got a new one). The remote kills batteries, once replaced it twice in one day. And then when it works, it lags and I end up clicking the wrong show (first world problems). Just super annoying and expensive now that I have to replace the batteries all the time

    Sentiment
    • Negative
    Content
    • Defective Product
    Nov 11, 2023
  • Plug and play very easy

    This is our second time buying this product now. We bought the first one almost exactly two years ago. We had to purchase a new one ONLY for a working remote basically.
    On our first device the remote stopped working about a year after buying. Yes we tried new batteries first lol but nothing could get power to the remote. So we started using our phones using the fire tv remote app.
    Reason we needed a new fire stick though is because we got a new internet a few months ago. Our first first stick was trying to connect to a different network than the app was on now so they couldn’t connect to each other. I tried every single thing I could think of trust me. Everything you tell me I should have tried, I tried. I spent well over an hour trying different things to connect and couldn’t.
    So I bought this again and it was a perfect plug and play as it recognized and connected to my original account (even naming this new one my “2nd fire tv” and everything was setup as it originally already was. Perfect. Problem now solved as once again I can also connect via the remote app again as well as having a working remote.
    All in all the 20 bucks it costs for this is so worth it if you have any issues that takes over an hour to try to fix and it’s still not fixed. Just buy a new one. Lol.

    Sentiment
    • Positive
    Content
    • Multiple Purchases
    Nov 11, 2023
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3 Net Promoter
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