Review Summary: Mixed Reviews for GoDaddy's Customer Service

Because GODADDY’s platform was compromised, us users are being blocked from sending out emails through no fault of our own, as any domain held within GoDaddy is being blocked with having installed MFA. They did not tell me; it was discovery rather than disclosure. This is extremely frustrating.

Was trying to make some changes to one of our products, but it is so hard when you first have to deal with their AI chatbot. Incredibly useless and I'm so close to stop using Godaddy after more than 10 years

The rep that I talked to was very nice and knowledgeable. What I didn't like was trying to use the website builder program they have. Just wanted to build a simple site and after 3 days I give up and I am transferring to another hosting site that has an easy to use website builder. I liked godaddy but this was bad.

Easy to use service and when needed Godaddy has always competent support people to solve the problem

Going Grand with the web Industry's GoDaddy is the way to Go Grand-Daddy

Siempre son muy atentos y amables. Te resuelven todas las dudas al momento. Totalmente recomendable 👌

I am utterly disappointed with the appalling level of service provided by GoDaddy. Their customer support is nothing short of a disaster, leaving me feeling frustrated and betrayed. It is evident that they resort to deceitful tactics, such as creating artificial tickets and making customers wait for a response for a whopping 48 hours. This is not the kind of service I expect from a reputable company.During my recent interaction with their support team, I had the unfortunate experience of dealing with Manisai B. She spent over an hour chatting with me, giving me false hope and empty promises, but failed to provide any real assistance whatsoever. Her lack of knowledge and inability to resolve my issue was astonishing. It was a complete waste of time and a clear indication of GoDaddy's disregard for their customers' concerns.I reached out to GoDaddy seeking genuine help, but instead, I was met with incompetence and a blatant disregard for customer satisfaction. The lack of real support and the company's deceptive practices are unforgivable. As a paying customer, I deserve better treatment and assistance when facing technical difficulties.I strongly advise others to think twice before entrusting their business or personal projects to GoDaddy. The sheer frustration and disappointment I experienced should serve as a warning to anyone considering their services. Save yourself the hassle and look for a more reliable and customer-oriented provider.GoDaddy's poor service and Manisai B's unhelpful attitude have left a bitter taste in my mouth, and I will not hesitate to share my negative experience with others.Case #118282327

Always problems with GoDaddy, and their support guides are pretty much useless. Avoid it as a hosting provider at all cost!

She was so helpful, explained every step and process. This person is a leader, a trainer for future customer service personnel

I called for assistance with an issue, the issue was rectified. Also before we left the phone, the assistant offered, explained saving to my account. Was very thankful for the free advice. Cheers!

The representative was so helpful, clearly explaining each step and making sure I understood, sending me details via email to enable me to continue with my installation. I was amazed how quickly she resolved my query and I went away feeling my expectations had been exceeded. Thank you GoDaddy

Only 9 mins waiting both times I needed to call. Staff were friendly, helpful and professional. Very happy with my experiences with GoDaddy.

Once I figured out the system it was a very pleasant feeling to create my website so easily.

My Experience Was Great. I Was Frustrated When I Called; The Representative Was Very Pleasant, Kind, Caring, And Very Resourceful. He Did Not Give Up On Helping Me. He Tried Over And Over Different Methods When Others Did Not Work. He Made Me Feel Like I Was A Valuable Customer Through It All. I Am, A Satisfied Customer; Because Of His Exceptional Commitment To Customer Service. Thank You.

Steven answered all of my questions and certainly exceeded my expectations.

Let say off the bat, Lino was great. He was able to get it done with professional style. He understood what I needed and fixed the problem. I have been with Godaddy for years and he got it done fast. Great work Lino.

Technical Support was quick to address my issue/request while he was very pleasant, professional and knowledgeable.

The representative was knowledgeable. He provided key insight in helping me solve my problem.

Godaddy has a great costumer service i appreciate the work I great hosting team

Thought renewal for domain name website had expired but had not. Erica was very patient while I pulled up the website name to check. Both of us agreed that everything was in order.

Had the best experience with Vijay. He was so helpful and kind. I had no idea what I was doing and stuffed up my domain name. He was able to create the right one for me, set me up for my email and will call me next week to get the email up and going. With a world full of rude customer service these days, I was nervous calling but my nerves were settled once I started my call. Thank you Vijay!

Always so helpful. They find solutions for what the rest of us not quite web savvy people cannot figure out. We have multiple small businesses with Go Daddy!

Mesmo sendo leigo tive todo o suporte que necessite no momento que precisei então sendo assim indico os serviços a quem interessar

Really terrific customer service and great options available

Had to call customer service because I had no idea which email I had used. When I called, someone picked up. Usually when you call customer service these days, you get the dance with the bot. This was so refreshing and my problem got resolved quickly

Daniel is excellent, very helpful.

Everyone I have talked to while building my site has been wonderful! GoooooOOOOO DADDY!!!!

This is a great website to use for my business Very user friendly

Had to get a refund on a cancelled service. The customer service rep was courteous professional and helped me resolve my issue very quickly.

I have a very small craft business. I was concerned about the cost for my website and domain name. I contacted GoDaddy and was fairly easily and quickly connected to a real person, Michelle. She not only answered all my questions about the various services I was paying for, she helped me to make some changes to those services so that they better fit my needs and budget. I greatly appreciated her patience and calm demeanor.

The Gentleman on the phone today was extremely knowledgeable, Patient, Kind and very Professional!I had some frustration before, but he was able to remove it. Thank you very Much!!!

The GoDaddy representative, Mejean, who assisted me with my product selectives was absolutely fantastic. He was extremely patient with me. He was also clear and concise with his knowledge on the products. It's wonderful to be able to actually speak with someone at a company. GoDaddy has a great team with excellent customer service skills! Thank you so much!

La atención aunque tengo muchas confusiones con Goddady pero el servicio al cliente inmejorable