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Mixed reviews for Whatnot app

Mixed reviews for Whatnot app

30 reviews between May 10, 2023 and May 24, 2023.

Mixed reviews for Whatnot app as some users praise the experience of buying and selling while others report glitches, scams, poor customer service, and app crashes. Some reviewers claim they lost money through missing items or damaged orders and highlighted issues with the bidding process. Others reported that the application is addictive and that it's a fun buying/selling venue. However, the poor design of the application, slow response time, and the inability to cancel items purchased were some of the negative comments.

‎Whatnot - Live Video Shopping
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30 reviews between May 10, 2023 and May 24, 2023.

May 10, 2023 - May 24, 2023

Featured Content

  • Instantaneously hooked!!

    Brilliant app and experience. Signed up and won my first live auction in maybe 5 mins flat! Breadth of products equally as impressive as the platform. Amazing!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • LOVE IT HERE!!!

    My friend told me about this app last night when we was at work talking bout our trading card collections and I hopped on it and was amazed instantly I would’ve been on this app a long time ago. Scored 3 great cards in under an hour looking forward to more!!!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 20, 2023
  • BEWARE

    I’m out of 600.00 because of missing items not delivered to me. Support doesn’t care to help with finding out what happened. The creators only care about the sellers not the buyers.

    Sentiment
    • Negative
    Content
    • Customer Support
    May 20, 2023
  • New community & crazy good deals

    Found an awesome new community through buying and even selling on Whatnot

    Sentiment
    • Positive
    Content
    • Others
    May 19, 2023
  • Very poorly run auctions

    If you want to see people auditioning for reality TV shows, this is the app for you. If you want real auctions, this app is a joke. Auctions are very poorly run, the “talent” are not auctioneers. Far from impressed.

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 16, 2023
  • They sell crap! Don’t download!

    Bad customer service. They don’t reply to concerns about the item purchased. U can’t cancel items purchased. They sell crap/ garbage. Don’t download this app. Only a few sellers have good stuff. Most of the sellers sell garbage! Stay away! Not recommended!

    Sentiment
    • Negative
    Content
    • Others
    May 13, 2023
  • Watch out addictive

    Once I won my first bin, I was hooked. It’s crazy how addicted I got watching all the different the shows. I found myself constantly on my phone watching the auctions. It’s like an addictive game.
    Make sure your phone is charging! It wears down the battery so fast!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 12, 2023
  • No support for buyers

    Good luck getting your money back if item is not as described or even fake.

    Sentiment
    • Negative
    Content
    • Others
    May 12, 2023
  • App not working

    For the last 48 hours the app will not load, I have a strong Internet connection ,I have Reload the app twice now

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 10, 2023
  • Joke of an app no response

    Whatnot is an absolutely a joke especially when a package arrives you have to wait 3 days later to leave feedback, why? What a joke

    Sentiment
    • Negative
    Content
    • Others
    May 10, 2023
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Sentiment Analysis

-47 Net Promoter
Score

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