Unveil Carlton Hotel Rotterdam's Guest Feedback Analysis
Curieweg 1, 3208 KJ Spijkenisse The Netherlands
The Carlton Hotel in Rotterdam receives mixed reviews from guests. While some appreciate the friendly staff, comfortable beds, and good breakfast, others complain about the outdated decor, lack of amenities, and issues with cleanliness. The hotel is conveniently located near the Europort complex and offers reasonable prices. However, there are concerns about noise levels and the need for renovation. Overall, the Carlton Hotel provides a satisfactory experience depending on individual preferences and expectations.
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I would gladly recommend the hotel to my colleagues.
I was impressed by the delicious food in the restaurant and the excellent service and cleanliness of the rooms. Thanks to the staff they were very kind. They also have a great pool, gym and not to mention their night bar it's just superb.
Sentiment
Positive
Content
Food and Dining
Aug 01, 2023
Very average
Amenities are limited, service is poor to average, facilities and rooms are really old school, value for money is not acceptable (far too expensive). Not a 4 stars hotel, probably an very average 3 stars.
Sentiment
Negative
Content
Hotel Condition
Apr 01, 2023
Just ok
It's an OK place although to be honest - paying 7€extra for a bathrobe i find ridiculous. Hotel with SPA that I pay for should have it included. No reception desk numer in the rooms, had to call with my cellphone. Delicious breakfast.
Sentiment
None
Content
Facilities
Sep 01, 2022
thanks for all but the diner can be better
We were subpriced for all the friendly people and staff. But the diner can be better The free parking is good and the surrounding near the parking is green. Fantastic The bathroom is small and the room was good
Sentiment
Positive
Content
Facilities
Aug 01, 2021
Work
Great bar staff, special thanks Tim and benjamin they where great and for the two weeks I was here the bar was understanding they attended to our needs regardless of our differences they were very welcoming!!
Sentiment
Positive
Content
Staff and Service
Jul 01, 2020
halt in netherland with group
good rooms and ameneties. Breakfast was good too. The check in was prompt and the staff helpful. the surroundings are photogenic. the wifi facility was really fast and it helped us communicate with people in india.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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