Mixed Reviews: Impressive Staff and Convenient Location, but in Need of Renovation
  • 82 users bookmarked
  • Who is this report for?
    • Hotel Managers
    • Customer Service Trainers
    • Hospitality Consultants
    • Marketing Professionals
    • Interior Designers
Mixed Reviews: Impressive Staff and Convenient Location, but in Need of Renovation

Key Insights from Fletcher Hotel Customer Feedback Analysis

Kerkweg 138, 2941 BP Lekkerkerk The Netherlands

This hotel and restaurant impressed business guests with their helpful staff and comfortable rooms, although some mentioned outdated furnishings. Others complained about the lack of amenities such as coffee in the rooms and the need for renovation. Despite mixed reviews, the hotel was commended for its friendly staff and convenient location near Rotterdam, Dordrecht, and Kinderdijk. The hotel's cleanliness and accommodating service for guests with allergies were also highlighted.

Source: Tripadvisor Reviews of Fletcher Hotel-Restaurant De Witte Brug

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Fletcher Hotel-Restaurant De Witte Brug

Uncover insights from Fletcher Hotel's customer feedback analysis. Discover staff excellence & areas for improvement.

Export
Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Disappointed

    Dirty and smelly. Room 101. Had to phone reception on day two and ask for toilet paper. No tea, coffee facilities. For goodness sake, this is 2019. Perhaps the directors need to get out a bit more. The staff were very friendly and the food very good.

    Sentiment
    • Negative
    Content
    • Room Cleanliness
    Jul 01, 2019
  • Terrible hotel

    Old, expensive, one soap for face, hands and hair. Dirty and dusty room. No comfort, not a 4 stars maybe 2 stars hotel. Moquette too much dirty, must be changed. You Pay 1€ for play pool for only 20 minutes. If you play longer you must pay Again. I will never come back here.

    Sentiment
    • Negative
    Content
    • Value for Money
    May 01, 2018
  • Nice

    Very friendly staff and a very nice location to have a wedding party. One thing that was really annoying was the very unorganized parking lot, however, I do not think you can hold the hotel responsible for the lack of parking skills of the guests.

    Sentiment
    • Positive
    Content
    • Hotel Facilities
    Apr 01, 2017
  • Very, very nice !!

    Perfect stay for short visit... On the way to Kinderdijk! And don't forget Schoonhoven. Super friendly staff, great food !, good room and breakfast. Also a small but oh so agreable sauna. We did have a great time.

    Sentiment
    • Positive
    Content
    • Staff Service
    Oct 01, 2016
  • Good business hotel

    I stayed a couple of nights on business and was most impressed with this hotel and restaurant. The staff were very helpful in organising dinner despite our late arrival. The room was quiet and comfortable with good wifi and mobile phone signal.

    Sentiment
    • Positive
    Content
    • Staff Service
    Jan 01, 2015
  • outdated hotel

    entrance looks ok but very poor rooms. Dinner was too slow, and breakfast very simple (no orange juice) Not worth a 4 star classification. No elevator , dirty terrace. The staff at the reception should be educated better and be trained in hospitality .

    Sentiment
    • Negative
    Content
    • Hotel Condition
    Apr 01, 2014
  • See All Reviews
Sentiment Analysis (limited preview)
10 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Van der Valk Hotel Cuijk Review Analysis
    Tripadvisor Reviews 73
  2. De Klepperman Hotel Customer Feedback Analysis
    Tripadvisor Reviews 79
  3. Unveil Carlton Hotel Rotterdam's Guest Feedback Analysis
    Tripadvisor Reviews 70
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Fletcher Hotel-Restaurant De Witte Brug based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Marketing Professionals, Interior Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Tripadvisor and is not associated with or supported by Tripadvisor in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Tripadvisor's terms of use, including copyright regulations, when utilizing the extracted review data.