37 reviews between May 22, 2023 and May 24, 2023.
Customers have mixed feelings about Car Shield, an extended warranty provider. Some reviewers appreciate the company's excellent customer service, low payment options, and fast repair results. However, others are unhappy with the coverage level and the amount of money they need to pay out of pocket. Some also complain about long wait times for authorizations and parts. There are also a few reports of rude or racist customer service representatives.
This research report is limited to the analysis of 37 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.
37 reviews between May 22, 2023 and May 24, 2023.
Very helpful when I called in with my problems very polite and helpful and assisted me and directed me to the right places to take my vehicle
Had repairs done. Was told the service center did not accept Car Shield. I ask why not. They said Car Shield did not pay, had trouble getting paid. So service center stopped accepting Car Shield.
Canât access my contract, hit the link and nothing shows up
I had no issues when I needed to file a claim and my vehicle was fixed the next day leaving me to pay only my deductible.
I ASKED FOR AN E-MAIL RECEIPT THAT I PAID FOR A "WHOLE YEAR", I NEED THIS FOR MY RECORDS, SO PLEASE MAKE THIS HAPPEN. THANKYOU.........
I love the great customer service the agent I spoke with and the low payment options that was presented for my coverage
I was told that I had bumper to bumper coverage and you delivered on my claim!
The knowledge and helpfulness of the employees
Quick results, honored contract and deposit. Only issue was delay from car repair shop getting the work done
Sales was not high pressure.Knowledgeable representativeMultiple levels of coverageMonthly payments
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40 reviews between Oct 30, 2023 and Nov 06, 2023.
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