Mixed Reviews: Fantastic Location, Outdated Rooms & Hidden Fees
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Mixed Reviews: Fantastic Location, Outdated Rooms & Hidden Fees

Millennium Downtown NY Feedback Report: Unveiled Insights

55 Church St, New York, NY 10007, United States

Mixed reviews for Millennium Downtown New York highlighting the fantastic location and breathtaking views, but complaints about outdated rooms, hidden fees, poor customer service, and elevator issues. Guests appreciate William for exceptional service and the hotel's proximity to the World Trade Center. Concerns include overcharging, cleanliness, lack of modern amenities like fridges, and unprofessional front desk interactions. Despite the convenient location, some feel the hotel does not meet the expected standards for the price point.

Source: Google Business Reviews of Millennium Downtown New York

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Customer Feedback Analysis of Millennium Downtown New York

Explore the comprehensive customer feedback analysis for Millennium Downtown NY: Issues, praises, and improvement areas.

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  • Super Lager aber das wars leider schon!Zimmer sehr heruntergekommen, Teppichböden ekelhaft! Service sehr schlecht!Nearby activities: Direkt gegenüber vom World trade center!

    Sentiment
    • None
    Content
    • Room Quality and Cleanliness

  • Pěkný čistý hotel přímo v centru Manhattanu. Obsluha na recepci i v baru ochotná.

    Sentiment
    • Positive
    Content
    • Customer Service

  • The hotel has an excellent location. We paid extra for a room with a view and it was breathtaking. The room was spacious. The only negative is the outdated and worn furniture.

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • I've stay here as a travel nurse using the room as a DAYUSE - Rooms were nice with great views!Nearby activities: Located on Church Street in front of the Freedom Tower and 911 Memorial

    Sentiment
    • Positive
    Content
    • View and Location

  • Rooms: In the 4-person room, the beds are very small. It is uncomfortable to sleep.The location is excellent for getting around Manhattan by subway, there are subway stations on every corner and where to eat nearby.

    Sentiment
    • Positive
    Content
    • Room Amenities

  • 리뷰를 너무 늦게 쓰네요. 올해 3월 제 첫 뉴욕여행에서 묵었던 호텔이었습니다! 원월드가 보이는 너무 멋진 전망에서 3박 편하게 머물렀습니다. 리뷰보고 걱정했던 일들은 없었고 직원분들도 너무 친절했어요. 호텔 옆에 지하철역이 바로 있어서 관광하기에 최적의 장소같습니다. 다음에 또 가고싶은 호텔입니다^^Rooms: 방이 넓어요Nearby activities: 다운타운쪽에 볼거리가 많았어요Safety: 주변에 적당히 한적하고 안전해요Walkability: 걸어다니기 좋은 길이었습니다

    Sentiment
    • Positive
    Content
    • View and Location
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