Mixed Reviews: Fantastic Location, Outdated Rooms & Hidden Fees
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Mixed Reviews: Fantastic Location, Outdated Rooms & Hidden Fees

Millennium Downtown NY Feedback Report: Unveiled Insights

๎ƒˆ55 Church St, New York, NY 10007, United States

Mixed reviews for Millennium Downtown New York highlighting the fantastic location and breathtaking views, but complaints about outdated rooms, hidden fees, poor customer service, and elevator issues. Guests appreciate William for exceptional service and the hotel's proximity to the World Trade Center. Concerns include overcharging, cleanliness, lack of modern amenities like fridges, and unprofessional front desk interactions. Despite the convenient location, some feel the hotel does not meet the expected standards for the price point.

Source: Google Business Reviews of Millennium Downtown New York

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Customer Feedback Analysis of Millennium Downtown New York

Explore the comprehensive customer feedback analysis for Millennium Downtown NY: Issues, praises, and improvement areas.

Featured Content
  • Sentiment
    • None
    Content
    • Room Quality and Cleanliness
  • Sentiment
    • Positive
    Content
    • Customer Service
  • Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness
  • Sentiment
    • Positive
    Content
    • View and Location
  • Sentiment
    • Positive
    Content
    • Room Amenities
  • Sentiment
    • Positive
    Content
    • View and Location
  • See All Reviews
Sentiment Analysis (limited preview)
10 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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