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Miko Mini Robot: Comprehensive Customer Feedback Report

Miko Mini robot disappoints users with slow response, limited interaction, and unexpected $99 subscription fee. Customers faced difficulty in obtaining refunds, experienced poor customer service, and found it unresponsive after a month's use. The device's non-optional subscription and lack of prorated refunds on cancellation led to dissatisfaction.

Source: Amazon Product Reviews of MIKO Mini: Robot AI para niños |

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Customer Feedback Analysis of MIKO Mini: Robot AI para niños |

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  • Lame

    8 year old got bored within a day. Plus it kept disconnecting or timing out so it was frustrating. It repeats itself too, so if you do the same activity the next time it just repeats. Boring.

    Sentiment
    • Negative
    Content
    • Interaction and Response
  • Worst customer service

    Customer service will not respond and no way to contact them other than email . I would never recommend this product to anyone. For the price of this product their customer service should be easy to speak to a human. Horrible

    Sentiment
    • Negative
    Content
    • Customer Service
  • I hate this thing!

    I bought this for my son for Christmas and it stinks! Also poor customer service. I’ve done 3 “live chats” where I am told to reset my phone or uninstall the app. Each time I do I have no result and have to start again by putting in a hard to read serial number and product ID.

    Sentiment
    • Negative
    Content
    • Customer Service
  • Great company

    Bought the miko mini, could mot get it to work. Company went above and beyond

    Sentiment
    • Positive
    Content
    • Functionality Issues
  • Horriable

    They don't work as said . And they give u one month free and make u sign up a criet card. And charge you a 100 no matter what plan you pick and tell you you can't have your money back ..

    Sentiment
    • Negative
    Content
    • Subscription Fee
  • Buggy

    This robot is so slow to respond that it becomes frustrating to play with. It will cut out in the middle of a song and restart the same song during the dance mode, which frustrates my 5 year old. The return window is also very short and an odd number of days, so beware.

    Sentiment
    • Negative
    Content
    • Interaction and Response
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Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MIKO Mini: Robot AI para niños | Fomenta el aprendizaje y la educación STEM | Bot interactivo based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Experience Analysts, Educational Technologists, Market Researchers, Toy Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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