Mixed Feedback on Microsoft's Products and Support
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    • Customer Support Managers
    • Marketing Professionals
    • User Experience Designers
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Mixed Feedback on Microsoft's Products and Support

Microsoft Feedback Analysis Report: Unlock Insights

Mixed feedback on Microsoft's products and customer support. Complaints range from account security issues, billing problems, to dissatisfaction with Windows 11 and lack of efficient support. Users express frustration with blocked accounts, inadequate account recovery processes, and challenges in contacting support. Criticisms include issues with product language, unwanted ads, lack of live support, and billing disputes.

Source: Trustpilot Reviews of Microsoft 

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Customer Feedback Analysis of Microsoft 

Explore in-depth analysis of Microsoft customer feedback covering product and support issues. Essential insights for strategic improvements.

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Custom Date - Jan 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Elendigt elendigt elendigt

    intet virker ligesom deres uduelige vaccine. Programmet har udført en ulovlig og genstartes.

    Sentiment
    • Negative
    Content
    • None
    May 01, 2024
  • Don't let them sell you Business…

    Don't let them sell you Business Assist....they're useless and have now taken hours and hours and hours of my time and we're still nowhere. I've now spoken to 5 people over the past month.

    Sentiment
    • Negative
    Content
    • None
    Apr 26, 2024
  • Crossplay sucks

    I can't play crossplay on grounded because of Microsoft needing all of this sbhit like a ducking pig

    Sentiment
    • Negative
    Content
    • None
    Apr 21, 2024
  • installing microsoft was the most…

    installing microsoft was the most difficult thing ever. complete piece of dogpoop, im only getting it becuse our teacher is making us

    Sentiment
    • Negative
    Content
    • None
    Apr 18, 2024
  • Would give zero stars if I could.

    Would give no stars if I could.Blocked my account and the process to get it back is prehistoric. Annoying, caused me trouble with work and they have no live support. Avoid!

    Sentiment
    • Negative
    Content
    • None
    Apr 17, 2024
  • Paied for a game that was english when…

    Paied for a game that was english when I got the game it was korean....yeah I'll never buy anything from them again

    Sentiment
    • Negative
    Content
    • None
    Apr 15, 2024
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Sentiment Analysis (limited preview)
-80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Microsoft  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Support Managers, Marketing Professionals, User Experience Designers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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