Merchbar: Customer Frustration Over Delayed Orders and Poor Communication
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Merchbar Customer Feedback Analysis Report Now Available

Merchbar: Customer Frustration Over Delayed Orders and Poor Communication

Customers express frustration over delayed orders, poor communication, and unfulfilled promises by Merchbar. Complaints include long waiting times, lack of refunds, misleading stock status, and unresponsive customer service.

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  • Customer Service Directors
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Custom Date - May 25, 2024
Featured Content
  • Slow is an understatement

    I've waited 8 months to receive 2 vinyls.. It's insanity.

    Sentiment
    • Negative
    Content
    • Long Wait Times for Delivery
    Apr 26, 2024
  • Worst quality gilden t-shirt ever

    Worst quality gilden cotton t-shirt I've ever seen!! I'll never use these c*nts again. Capitalism. Pathetic.

    Sentiment
    • Negative
    Content
    • Product Quality Complaints
    Apr 25, 2024
  • I am still waiting for an order from…

    I am still waiting for an order from December. Worst experience I've ever had. I just want the stuff I bought.

    Sentiment
    • Negative
    Content
    • Long Wait Times for Delivery
    Apr 21, 2024
  • Never received the products

    I never received the vinyl I ordered neither I got the money back they are scammers

    Sentiment
    • Negative
    Content
    • Unfulfilled Orders and Refund Issues
    Apr 20, 2024
  • Never received my order

    Never received my order . Site is junk . Trying to get my money back to purchase somewhere else . Don’t order anything !

    Sentiment
    • Negative
    Content
    • Shipping Delays and Order Processing Issues
    Apr 12, 2024
  • I've ordered 4 albums over a month ago…

    I've ordered 4 albums over a month ago and none of them have even processed yet

    Sentiment
    • Negative
    Content
    • Shipping Delays and Order Processing Issues
    Apr 11, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-84 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Merchbar  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Directors, Market Researchers, Retail Analysts, Brand Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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