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MediBuddy User Reviews: Mixed Experiences with Service and Support
  • 85 users bookmarked
  • Who is this report for?
    • Healthcare App Developers
    • Customer Service Managers
    • Product Managers in Healthcare
    • Digital Marketing Professionals in Health Sector
    • UX/UI Designers for Medical Apps
MediBuddy User Reviews: Mixed Experiences with Service and Support

MediBuddy User Review Analysis: Uncover Insights for Growth

The reviews for MediBuddy highlight a mixed user experience. While some users praised features like reminder calls and the overall user interface, others reported significant issues, including delayed medicine deliveries and poor customer service. Many users expressed frustration with the app's reliability, citing problems such as cancellation of health checkups and inadequate follow-ups after consultations. Despite positive remarks on ease of obtaining prescriptions and quick medical services, the app's shortcomings, particularly in customer care, detracted from the overall satisfaction. Users appreciated the app's convenience but urged improvements in communication and service delivery.

Source: Google Play Reviews of MediBuddy-Doctor Medicine ABHA

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Customer Feedback Analysis of MediBuddy-Doctor Medicine ABHA

Explore the strengths and weaknesses of MediBuddy with our in-depth analysis of user reviews. Get insights for improvement.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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  • The order status for medicine shows ETA same day on the app, however, on calling the contact center they say it usually gets delivered 24 to 48 hours. Useless app with false information!!!

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Nov 30, 2025

  • Worst consulting service. They don't callback in Free follow up instead app re-assign to another doctor and ask to pay again. Even if we click on "i have doubts" never get back to us.

    Sentiment
    • Negative
    Content
    • Consultation Quality
    Nov 30, 2025

  • SCAM LITERALLY ZERO CARE FOR PATIENT,ONLY HARASSMENT. i had an insurance plan with them till 30 nov. I booked a sponsored health checkup for 30nov on 25th itself. it allowed me to book it on the app, they even assigned someone to pick the samples. and on the last night they cancelled the booking on theor own citing its the last day hence they cannot honour it. if so why wasn't i informed earlier or why was i even allowed to book it. PLUS THEY HAVE NO PROPER RESOLUTION TEAM FOR YOUR HEALTH NEEDS

    Sentiment
    • Negative
    Content
    • Medical Check-Up Experience
    Nov 29, 2025

  • Truly pathetic experience and worst services, I have membership under corporate but never get the solution in one go. Every time I need to escalate the matter and will get a solution after many follow up.. seriously horrible experience never suggests to anyone.

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 29, 2025

  • Great Application & Great UI experience and the easy transition of the module. Best Service till your end of the treatment.

    Sentiment
    • Positive
    Content
    • Application Usability
    Nov 29, 2025

  • Easy to get quick medical prescription. Medibuddy's online consultation and medicine has made easy to get best treatment. Medibuddy is a family doctor.

    Sentiment
    • Positive
    Content
    • Consultation Quality
    Nov 28, 2025
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Sentiment Analysis (limited preview)
54 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MediBuddy-Doctor Medicine ABHA based on online reviews collected from Google Play. The analysis helps Healthcare App Developers, Customer Service Managers, Product Managers in Healthcare, Digital Marketing Professionals in Health Sector, UX/UI Designers for Medical Apps to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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