McDonald's: Varied Feedback on Order Accuracy, Quality, Pricing, and Service
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McDonald's: Varied Feedback on Order Accuracy, Quality, Pricing, and Service

McDonald's Feedback Analysis: Insights on Customer Experience

Mixed reviews of McDonald's highlight issues with incorrect orders, poor food quality, high prices, and subpar customer service. Complaints include receiving wrong items, stale food, costly menu items, and unprofessional behavior from staff. Customers express frustration over deteriorating food standards, long wait times, cleanliness concerns, and lack of responsiveness to complaints.

Source: Trustpilot Reviews of MC Donalds 

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Customer Feedback Analysis of MC Donalds 

Explore detailed feedback on McDonald's with insights on order accuracy, food quality, pricing, and service.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • fries were more dried out then usual as…

    fries were more dried out then usual as if it were siting out. i could not eat without going home and microwaving the fries first.

    Sentiment
    • Negative
    Content
    • Food Quality
    Apr 30, 2024
  • Perfect

    Perfect, i wish everyone eat McDonald's FOR LIFE

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 29, 2024
  • Wird immer besser

    Wird immer besser, finde ich - heute schon was anderes als noch vor 10 Jahren, auch mit dem PlastikmĂŒll - weiter so!

    Sentiment
    • None
    Content
    • Ambiance Feedback
    Apr 23, 2024
  • Holmbush Shoreham by sea West Sussex …

    Holmbush Shoreham by sea West Sussex mcdonald's uk ordered a crispy chicken meal and end up with a mc burger meal staff talking to much and making mistakes with orders that why I gave one star.

    Sentiment
    • Negative
    Content
    • Service Experience
    Mar 30, 2024
  • corporate food

    corporate food, not so tasty, not worth my expectations

    Sentiment
    • Negative
    Content
    • Food Quality
    Mar 23, 2024
  • Danke MC Donalds Wi

    Danke MC Donalds Wi. Mainzer Straße Mc Drive fĂŒr die Schöne Fruchttasche leider aber total verbrannt! Bin jetzt leider schon zu weit weg.

    Sentiment
    • Negative
    Content
    • Food Quality
    Mar 18, 2024
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Sentiment Analysis (limited preview)
-72 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for MC Donalds  based on online reviews collected from Trustpilot. The analysis helps Restaurant Managers, Customer Service Analysts, Food Industry Consultants, Market Researchers, Franchise Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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