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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
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  • Who is this report for?
    • Marketing Managers
    • Product Managers
    • Customer Service Directors
    • Mobile App Developers
    • Food Service Consultants
User Experiences with McDonald's App: A Mixed Bag of Reviews

McDonald's App Review Analysis: Insights & Improvements

The app for McDonald's offers a mix of positive and negative experiences among users. While some appreciate its user-friendly interface and promotional coupons, many report issues such as unavailability of products, poor customer service, and technical glitches. Users from Guadalajara express particular frustration over the app's functionality, as it often fails to connect with local stores. Complaints about incorrect orders and lack of timely refunds are common. Overall, while the app has potential with features like calorie counts and ease of use, significant improvements are necessary to enhance customer satisfaction and reliability.

Source: App Store Reviews of McDonald's: Ofertas y Delivery

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Customer Feedback Analysis of McDonald's: Ofertas y Delivery

In-depth analysis of McDonald's App reviews revealing user experiences, technical issues, and customer service feedback.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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  • Sin duda la mejor

    Esta aplicación es perfecta, todo funciona correctamente y realmente es una gran opción sus cupones

    Sentiment
    • Positive
    Content
    • Promotions and Offers
    Jul 15, 2025
  • Una basura de app

    Terrible, nada está disponible para GDL, ¿Entonces para que nos hacen bajar la app?

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Jul 12, 2025
  • Adiós al 20% de descuento de empleado

    Estaba increíble cuando daban el descuento a cualquier cupón/orden de la app pero ahora solo limitarlo a el menú a la carta, mejor nadotaa para eso pido mi break así

    Sentiment
    • Negative
    Content
    • Promotions and Offers
    Jul 11, 2025
  • Servicio y atención

    Excelente atención me siento como en casa

    Sentiment
    • Positive
    Content
    • Customer Service Complaints
    Jul 08, 2025
  • No funciona!

    La app no permite realizar el pago de el pedido

    Sentiment
    • Negative
    Content
    • Payment Difficulties
    Jul 05, 2025
  • Combo F1

    Está muy caro

    Sentiment
    • Positive
    Content
    • Order Accuracy Problems
    Jun 29, 2025
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Sentiment Analysis (limited preview)
-13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for McDonald's: Ofertas y Delivery based on online reviews collected from App Store. The analysis helps Marketing Managers, Product Managers, Customer Service Directors, Mobile App Developers, Food Service Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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