MaxTool: Mixed Reviews Highlighting Quality, Shipping Speed, and Customer Service
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MaxTool Customer Feedback Analysis: Unveiled

MaxTool: Mixed Reviews Highlighting Quality, Shipping Speed, and Customer Service

MaxTool received mixed reviews with positive feedback on product quality, fast shipping, and helpful customer service, but negative comments highlighted issues with damaged items, deceptive advertising, and poor communication. Customers praised the company for trustworthy transactions and timely deliveries. However, complaints about damaged goods, unresponsive customer service, and shipping delays were also prevalent.

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Custom Date - Jul 15, 2024
Featured Content
  • Max Tool Bad terms

    MaxTool If you are not responsible and accept returns, do not deceive customers ... Max Tool & netsuite

    Sentiment
    • Negative
    Content
    • Return and Refund Process
    Jul 19, 2023
  • Great GrandpawI am trying to order a fuel filler cap…

    I am trying to order a fuel filler cap & I cannot find the part 14306 for my duro max generator. I gave 3 stars because I dont know if they are good or bad.

    Sentiment
    • None
    Content
    • Product Quality
    Dec 16, 2022
  • Solid M18 retailer

    Got everything as stated, and very nice M18 6AH battery for free with tool purchase.

    Sentiment
    • Positive
    Content
    • Special Offers and Promotions
    Sep 13, 2022
  • A TRUST WORTHY COMPANY THEY DID GOOD BY…

    A TRUST WORTHY COMPANY THEY DID GOOD BY ME

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 11, 2022
  • Generator parts / Customer service

    I needed some hard to find generator parts. I spoke to Brandon who understood what was going on and found a solution for me. In a couple days I received the the parts and I am back up and running. Thank you.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 06, 2021
  • Recently purchased a compressor 18…

    Recently purchased a compressor 18 gauge trim gun combo.Couldn't be happier with my purchase.Looking forward to making more purchases.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 21, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-12 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MaxTool  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Analysts, Marketing Strategists, E-commerce Consultants, Product Development Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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