Holiday Inn Dubai - Al Barsha: Excellent Service & Convenient Location
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Holiday Inn Dubai - Al Barsha: Excellent Service & Convenient Location

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And - Al Barsha 1 Sheikh Zayed Road - Sharaf Dg Metro Station - next to Mall of The Emirates - Dubai - United Arab Emirates

Holiday Inn Dubai - Al Barsha is praised for its excellent service, convenient location near Mall of the Emirates and Metro station, friendly staff, and comfortable rooms. Guests appreciate the helpfulness of employees like Ms. Lin, Mr. Khurem, and Vitma, as well as the cleanliness and neatness of the rooms. However, there were instances of subpar experiences, such as non-functional amenities during a storm. Overall, positive feedback highlights the hotel's amenities, convenient location, and caring staff.

Source: Google Business Reviews of Holiday Inn Dubai - Al Barsha

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Customer Feedback Analysis of Holiday Inn Dubai - Al Barsha

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  • Holiday Inn Dubai Al Barsha: A Comfortable Stay with a Touch of LuxuryThe Holiday Inn Dubai Al Barsha stands as a beacon of comfort in the bustling city of Dubai. With its strategic location near the Mall of the Emirates, it offers a convenient and luxurious stay for both business and leisure travelers.Location: Perfectly situated on Sheikh Zayed Road, the hotel’s location is rated highly for its proximity to local attractions and ease of access to transportation, making it a prime spot for visitors looking to explore Dubai.Amenities: The hotel boasts a range of amenities including an outdoor pool, a rooftop terrace, and a gym, ensuring that guests have everything they need for a relaxing and enjoyable stay.Rooms: Elegantly furnished rooms with contemporary style and traditional Arabic features provide a comfortable and serene environment for guests. Modern amenities such as a TV and tea/coffee maker add to the convenience of the stay.Dining: With a selection of 3 restaurants serving diverse cuisines and 2 bars, including a sports bar, guests have a variety of dining and entertainment options to choose from.Service: The hotel prides itself on its service, with friendly staff and a welcoming atmosphere that make guests feel at home. The professional service extends to all areas, from the efficient check-in process to the attentive room service.Overall Experience: The Holiday Inn Dubai Al Barsha is a great choice for those seeking a blend of convenience, comfort, and a touch of luxury during their stay in Dubai. With its excellent facilities and prime location, it promises a memorable experience for all its guests.

    Sentiment
    • Positive
    Content
    • Amenities Satisfaction

  • Very good location, closed to public transportation and Mall of Emirates. Great breakfast, big and comfortable room. Clean and friendly environment.

    Sentiment
    • Positive
    Content
    • Location Convenience

  • As usual , the stay at IHG is amazing.This is my first time at Holiday In- Al Barsha Branch.Everything is very good rooms , amenities. Location.Staff are very helpful , welcoming and friendly. Big credit to Jamila and Alberto. One’s the best staff you may deal with.

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Very peaceful and calm environment. Room attendants are very professionally trained who express very gentle behaviour specially Anuththara and Mozammil I came across impressed me a lot.Rooms: Rooms are spacious and noise free.

    Sentiment
    • Positive
    Content
    • Room Cleanliness

  • Fantastic room, extra comfortable room and bed, but TV channels very basic not clear picture too.This time few issues faced of missing items in bathroom used to find before, some stains on carpet and some small insects (flies and others) found in room. Still great and causey room but more care needed

    Sentiment
    • Positive
    Content
    • Room Cleanliness

  • Amazing view and it’s really near to Metro Station. Room are really clean and neat worth it for the price and houses keeping guy the name is (madhu) I really appreciate to he’s work 👍Rooms: Rooms are really good clean and neat and housekeeping guy the name is (madhu )he’s real amazing and friendly guy he’s work on rooms are neat and clean appreciate it

    Sentiment
    • Positive
    Content
    • Room Cleanliness
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94 Net Promoter
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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