Overview of User Experiences with Shaadi.com Matrimony App
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Master Shaadi.com Feedback: Elevate Matrimony Services

Overview of User Experiences with Shaadi.com Matrimony App

Shaadi.com, a matrimony app, has received mixed reviews from users. While some praise its user-friendly interface, detailed profiles, and effective search options, many others express frustration over technical issues such as connection timeouts, slow loading times, and bugs. Users have reported dissatisfaction with the quality and relevance of matches, especially after purchasing premium memberships, with some feeling deceived by the lack of refunds. Positive feedback highlights the app’s efficient customer service, though numerous complaints point to a high incidence of fraud and poor user experience. Overall, while there are commendable features, significant improvements are needed to enhance user satisfaction and retention.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Hangs a lot after visiting few profiles

    Had to filter again and again, not a user friendly UI. Hangs a lot. Lots of bugs.

    Sentiment
    • Negative
    Content
    • User Interface
    Nov 07, 2024
  • Couldn’t even create an account

    I have IOS and the app just won’t go past email id and number registration.
    Tried multiple times. Gave up.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Nov 04, 2024
  • Best of the Best

    This is the best app and platform for marriage purpose i have ever seen.
    My best wishes for Shadi.com team.

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 03, 2024
  • Good option

    Works fine and better quality of photos and genuine profiles to look for

    Sentiment
    • Positive
    Content
    • Match Quality
    Nov 03, 2024
  • Repitaive

    Same profiles repeats

    Sentiment
    • None
    Content
    • Match Quality
    Oct 31, 2024
  • Great application

    Its a very good application. Shaadi.com has many great features which make it very easy to find a suitable match.

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 30, 2024
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Sentiment Analysis (of 30 reviews)
-13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Shaadi.com: Matrimony App based on online reviews collected from App Store. The analysis helps Product Managers, Customer Support Managers, Market Analysts, App Developers, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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