Mai Dubai App Receives Negative Reviews for Bugs and Poor Performance
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Mai Dubai App Feedback Analysis: Insights for Improvement

Mai Dubai App Receives Negative Reviews for Bugs and Poor Performance

Mai Dubai's app receives negative reviews for its bugs, slow performance, and lack of features. Customers complain about issues with registration, ordering, payment, and customer support. The app fails to recognize deposited bottles and does not offer Apple Pay as a payment option. Delivery delays and unresponsive customer service further frustrate users. Despite some positive feedback, the overall consensus is that the app needs significant improvement.

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Custom Date - May 24, 2024
Featured Content
  • Quick and easy app!

    Registration, order and payment all done in less than 5 minutes 🤩.

    Happy customer.

    Sentiment
    • Positive
    Content
    • Ordering Issues
    Aug 16, 2023
  • Bugs

    For some reason the app wouldn’t let me select that I have 2 empty containers and you have to pay extra 40 AED if you don’t

    Sentiment
    • Negative
    Content
    • Ordering Issues
    Aug 09, 2023
  • App is very bad

    App is very bad, bugs everywhere, difficult to order, not working, COD option became not available/accepted although i have the coupon book, please fix it ASAP

    Sentiment
    • Negative
    Content
    • App Performance
    Jul 24, 2023
  • Fix it - ASAP.

    Too slow, i could not complete my order, as some links are not working.

    Fix it, it falls far short of Mai Dubai company.

    Sentiment
    • Negative
    Content
    • App Performance
    Jul 17, 2023
  • No delivery on time as they promised every Saturday!!!

    Since one week I tried to get water but unfortunately no response and nobody cares about the delivery as they promised every Saturday!!!!

    Sentiment
    • Negative
    Content
    • Delivery Delay
    Jul 02, 2023
  • Wrong Number of Deposited Bottles

    It does not show the correct amount of deposited bottles from the previous version of the app. It is showing 0 while I indeed have 2.

    Sentiment
    • Negative
    Content
    • App Performance
    May 05, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-72 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Mai Dubai – Water Delivery based on online reviews collected from App Store. The analysis helps Mobile App Developers, Customer Service Managers, Digital Marketing Specialists, E-commerce Managers, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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