The online doctor consultation app Lybrate receives mixed reviews from users. While some appreciate the quick replies and round-the-clock services, others complain about issues like unregistered doctors and refund problems. The app is praised for its healthcare platform and genuine doctors, but there are also concerns about service quality and language options. Overall, users find the app useful but suggest improvements for better user experience and service reliability.
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Replies are quicks and round the clock services
Exceptional service with great customer support
Never go for this app.. doctor Roshni Singhania who is not registered with lybrate is also shown here on lybrate...i will never take lybrate's service...they are not refunding my amount also..i contacted doctor Roshni Singhania privately,she said she has not registered with lybrate
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This page displays purchase options and a preview of the customer feedback analysis report for Lybrate: Online Doctor Consult based on online reviews collected from Google Play. The analysis helps Healthcare Marketers, App Developers, Customer Service Managers, Healthcare Consultants, Digital Strategists to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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