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London House: A Beautiful Hotel in the Heart of Chicago

London House: A Beautiful Hotel in the Heart of Chicago

30 reviews between Jul 01, 2022 and May 01, 2023.

London House is a beautiful hotel located in the heart of Chicago, with exceptional views of the city. The staff is friendly, professional, and attentive to guests' needs, going above and beyond to ensure their stay is perfect. The hotel has great amenities, including a rooftop bar and a restaurant with delicious food. There were a handful of negative experiences, including some issues with rooms and noise, but overall guests were pleased with their stay.

LondonHouse Chicago, Curio Collection by Hilton
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30 reviews between Jul 01, 2022 and May 01, 2023.

Jul 01, 2022 - May 01, 2023

Popular Phrases

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Featured Content

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  • Incredible Staff

    Marcus A. greeted me at check-in and I instantly knew I selected the right hotel. He was kind, informative and went above and beyond to make my stay special. The hotel is beautiful but the staff makes it even better!

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2023
  • AMAZING AND MEMORABLE

    Marcus was amazing, he was so hospitable and helpful when it came to directions, the room, the rooftop, and fun activities to do in the city! I had a great time at London house definitely will be coming again!

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2023
  • Amazing

    We had an amazing time with Lindsay and Manny! Everything was set up so nice and they treated us like VIPs. They were all super friendly and really made our experience painless and amazing from start to finish.

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2023
  • Great Hotel

    Staying here next time I come to Chicago. Great location. Rooftop bar a winner. Everything was perfect. Had great meals. Exercise room was more than adequate. Staff all very friendly. Only problem was the gigantic Trump sign across river.

    Sentiment
    • Positive
    Content
    • Location
    May 01, 2023
  • Great hotel, amazing tea service

    Had an amazing stay at LondonHouse. Highly recommend the tea in the bar, probably one of the best I have had. Our server, Rashan, was above and beyond amazing and made the day super special for my mom and I!

    Sentiment
    • Positive
    Content
    • Food
    May 01, 2023
  • Excellent Customer Service

    There was a glitch with our room that many hotels would consider as “Sorry, that’s just the way it is”. Marcus A and Andrea worked to find a solution that exceeded my expectations. In all areas of the hotel, customer service was excellent.

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2023
  • Proposal at London house cupola

    I did a surprise proposal at the cupola for my girlfriend. Manny did such a great job with my surprise proposal at the cupola at London house rooftop. Made my job very simple. He took care of everything.

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2023
  • Once in a Lifetime Experience!

    Wonderful experience! Manny and their team were extremely professional, helpful, and caring my fiancé and I’s proposal in the Cupola. I would highly recommend Manny’s team and the London House Cupola to any couple who are considering an engagement!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Best rooftop in Chicago

    London House is a beautiful hotel! The manager, Marcus, was very kind and even helped my friend and I get a table at the upstairs bar while we waited out the rain. The view from the roof is like no other in Chicago and the drinks are delicious!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Luxurious

    Rooms are a bit dated but nice, and clean. Self parking is across the street about a half a block away Logistics getting from there to your room are a bit of a challenge guessing things like this are pretty normal for folks that visit Chicago

    Sentiment
    • Positive
    Content
    • Others
    Sep 01, 2022
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Sentiment Analysis

74 Net Promoter
Score

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