London House: A Beautiful Hotel in the Heart of Chicago
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London House: A Beautiful Hotel in the Heart of Chicago

85 E Wacker Drive, Chicago, IL 60601-3703

London House is a beautiful hotel located in the heart of Chicago, with exceptional views of the city. The staff is friendly, professional, and attentive to guests' needs, going above and beyond to ensure their stay is perfect. The hotel has great amenities, including a rooftop bar and a restaurant with delicious food. There were a handful of negative experiences, including some issues with rooms and noise, but overall guests were pleased with their stay.

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Custom Date - Apr 25, 2024
Popular Phrases
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Featured Content
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  • AMAZING AND MEMORABLE

    Marcus was amazing, he was so hospitable and helpful when it came to directions, the room, the rooftop, and fun activities to do in the city! I had a great time at London house definitely will be coming again!

    Sentiment
    • Positive
    Content
    • Check-in Experience
    May 01, 2023
  • Amazing

    We had an amazing time with Lindsay and Manny! Everything was set up so nice and they treated us like VIPs. They were all super friendly and really made our experience painless and amazing from start to finish.

    Sentiment
    • Positive
    Content
    • Staff Excellence
    May 01, 2023
  • Lovely check in

    Marcus A. checked me in and was very professional and knowledgeable. He made it an easy experience. We look forward to a pleasurable stay. The views are lovely and the margaritas are not so bad either !

    Sentiment
    • Positive
    Content
    • Check-in Experience
    May 01, 2023
  • Great stay in the heart of the city

    Central location with great view over the river. Friendly, helpful and professional staff. Spacious lobby with well-stocked bar. Excellent meeting facilities and in-time service of food and drinks.

    Sentiment
    • Positive
    Content
    • Location and Views
    May 01, 2023
  • Proposal at London house cupola

    I did a surprise proposal at the cupola for my girlfriend. Manny did such a great job with my surprise proposal at the cupola at London house rooftop. Made my job very simple. He took care of everything.

    Sentiment
    • Positive
    Content
    • Proposal Experience
    May 01, 2023
  • Great hotel, amazing tea service

    Had an amazing stay at LondonHouse. Highly recommend the tea in the bar, probably one of the best I have had. Our server, Rashan, was above and beyond amazing and made the day super special for my mom and I!

    Sentiment
    • Positive
    Content
    • Restaurant and Service
    May 01, 2023
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Sentiment Analysis
94 Net Promoter
Score
Popular Topics
Languages
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  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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