Reviews of a Hotel near Berlin Airport
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In-depth Best Western Berlin Airport Hotel Review Analysis

Reviews of a Hotel near Berlin Airport

Jonas-Lie-Str. 11, 15831 Mahlow, Brandenburg Germany

This article provides reviews of a hotel near Berlin's airport. The hotel staff are friendly and the rooms are clean and spacious. The restaurant and gym are good, and there is a shuttle service to the airport. However, some reviewers had issues with the service and noise from the motorway.

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  • Close to Berlin

    With a full kitchenette and restaurant options. The trip was a lot more relaxing. They have a small wellness center with sauna, hot tub and steam room along with a cool down room. They are also just 1 km from grocery and restaurant options.

    Sentiment
    • Negative
    Content
    • Room Size and Amenities
    Sep 01, 2019
  • Work stay

    Hotel was little tired and right on the noisy motorway. Spa was fine. Gym not adequate for serious gym goers. Food was ok at breakfast and coffee was plentiful. A must. Evening meals were hit and miss. On a good day food is amazing

    Sentiment
    • None
    Content
    • Restaurant and Food
    Jul 01, 2019
  • Never stay here

    Very poor management! Do not even think about staying at this hotel. My opinion is that no one should schedule a conference here. Management is very unprofessional, uncaring and uncooperative. Has no interest in assisting in problem-solving. Very bad.

    Sentiment
    • Negative
    Content
    • Hotel Staff and Service
    Sep 01, 2017
  • Very nice hotel in quaint location.

    This hotel is a convenient location from the airport, was very comfortable with a nice bar and restaurant attached. It is in a quaint village location while still being right next to the freeway and under the flight path.

    Sentiment
    • Positive
    Content
    • Location and Accessibility
    Jun 01, 2017
  • Quick stay

    Excellent and helpful. The staff are kind rooms are clean and it was. Lose to the airport. The food at the restaurant was a little expensive however it was good. The gym is nice. The shuttle service from the hotel to the airport was easy and the man was very kind.

    Sentiment
    • Positive
    Content
    • Hotel Staff and Service
    Dec 01, 2016
  • Quite spacious rooms with good quality

    We stayed one night with my family and we were extremely satisfied from cleanliness and comfort of the room.The location is a little bit far away from city center but if you're traveling by car this hotel is definitely recommended

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
    Sep 01, 2016
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
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Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Best Western Premier Airporthotel Fontane Berlin based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Agents, Customer Experience Analysts, Marketing Professionals, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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