Lisa Leonard Designs Customer Reviews Analysis
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Lisa Leonard Designs Review Analysis: Insights for Improvement

Lisa Leonard Designs Customer Reviews Analysis

Lisa Leonard Designs has received mixed reviews from customers, with complaints about late deliveries, poor customer service, and product quality. Some customers praised the design and quality of items, while others experienced issues like wrong orders, missing pieces, and delays in shipping. Overall, there are concerns about communication, shipping times, and product accuracy.

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Custom Date - May 22, 2024
Featured Content
  • Garbage

    We ordered a necklace. I had it for less than a month and wore it 3 times before it broke. They offered a 20% off coupon to buy more garbage. No thanks! It also took us 6 weeks to get it, and we were lied to 2 times about the shipping process.

    Sentiment
    • Negative
    Content
    • Product Quality
    Feb 13, 2024
  • The ring dish(es) I purchased were a…

    The ring dish(es) I purchased were a big hit with the women I bought them for. They each loved the size and the design. I felt the quality of the work was outstanding and am very satisfied with the purchase and the purchasing experience.

    Sentiment
    • Positive
    Content
    • Product Satisfaction
    Dec 25, 2023
  • Do NOT order from them

    Do NOT order from them! I ordered a Christmas gift in early November and have still not received it! After many emails and left voice mails (which they did not return) they said that it shipped- 11 days before Christmas. However, when I checked the tracking they sent, there was nothing there.

    Sentiment
    • Negative
    Content
    • Order Tracking
    Dec 14, 2023
  • It arrived timely

    It arrived timely - I just was out of the office when it arrived and just got back a few days ago. I should've ordered a half size smaller. The ring is perfect otherwise. It looks just as expected.

    Sentiment
    • Positive
    Content
    • Product Satisfaction
    Sep 21, 2023
  • Sizing true to guide

    Sizing true to guide. Arrived quickly. Beautiful!

    Sentiment
    • Positive
    Content
    • Product Satisfaction
    Sep 21, 2023
  • My first order the monogram bracket…

    My first order the monogram bracket came really quickly but the second part the small plate saying be you I’m still waiting for. It is a birthday present for my granddaughter which I ordered the first of Sept. can’t give you 5 stars your shipping is usually not quick.

    Sentiment
    • None
    Content
    • Shipping Delays
    Sep 20, 2023
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Sentiment Analysis (of 30 reviews)
-35 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Lisa Leonard Designs  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Directors, Product Development Specialists, Marketing Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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