LANG Product Reviews: Quality and Variety Amidst Customer Concerns
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LANG Customer Feedback Analysis: Elevate Your Business

LANG Product Reviews: Quality and Variety Amidst Customer Concerns

Customers have mixed opinions about LANG products, with many praising the quality and variety of items like calendars, cards, and mugs. However, some reviewers expressed frustration with recent website changes, shipping costs, and discrepancies in received products. While loyal customers appreciate LANG's Americana artwork, prompt customer service, and reliable products like pocket planners, there are concerns about missing items and digital downloads. Overall, LANG is known for its high-quality products, charming designs, and loyal customer base.

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Custom Date - May 20, 2024
Featured Content
  • Efficient

    Efficient, kind, intelligent, and forgiving of my mistakes!

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 07, 2018
  • I have ordered calendars for 4 years…

    I have ordered calendars for 4 years now and I'm always happy with the products, service and shipping

    Sentiment
    • Positive
    Content
    • Product Quality
    Jun 04, 2018
  • Marjolin Bastin address book

    The Marjolin Bastin address book is sturdy & beautiful !

    Sentiment
    • Positive
    Content
    • Product Quality
    May 25, 2018
  • Fast, efficient, and courteous.

    Fast, efficient, and courteous. Ordering was exceptionally easy.

    Sentiment
    • Positive
    Content
    • Ordering Process
    May 21, 2018
  • I have loved the beauty and quality of…

    I have loved the beauty and quality of Lang cards and mugs for many years. My favorite place to shop online.

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 21, 2018
  • Always love your calendars

    Always love your calendars. I have them all over the house. Thanks Michelle

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 16, 2018
  • See All Reviews
Sentiment Analysis (of 30 reviews)
72 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for LANG  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Developers, Customer Experience Specialists, Marketing Analysts, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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