Mixed Reviews: Fast Delivery & Competitive Prices vs. After-Sales Issues
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La Cuisine Appliances: Unveiling Customer Feedback Insights

Mixed Reviews: Fast Delivery & Competitive Prices vs. After-Sales Issues

La Cuisine Appliances receives mixed reviews with customers praising the fast delivery, excellent prices, and good communication, while some report issues with missing parts and customer service. Positive feedback highlights the quality of products, efficient shipping, and helpful sales representatives. However, negative reviews mention after-sales problems, difficulties in contacting customer service, and issues with returns. Overall, the company seems to excel in prompt delivery and competitive pricing but needs improvement in aftercare services and communication.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent customer service and quality…

    Excellent customer service and quality products. Will purchase La Cuisine Appliances again!

    Sentiment
    • Positive
    Content
    • None
    Jan 30, 2021
  • beautiful knife

    beautiful knife. sharp. the length of knife just perfect fit my old one. the knife is very light about 1lb, the balance is fine holding on my hand.

    Sentiment
    • Positive
    Content
    • None
    Jan 21, 2021
  • First order with La Cuisine…

    I placed my first order with La Cuisine and will place more orders with this company. The process to place an order was so easy. I received an email with my tracking number and a personal thank you for ordering from us. This is great customer service.

    Sentiment
    • Positive
    Content
    • None
    Jan 15, 2021
  • George was on top of every step to the…

    George was on top of every step to the process, giving me information and updates. Excellent customer service from ordering to delivery!Thank you,Greg

    Sentiment
    • Positive
    Content
    • None
    Oct 11, 2020
  • Simply Excellent!!

    Simply Excellent!!! I placed a bid which was almost immediately accepted via email with confirmation and payment info. and within 24 hours or less I received another email with a “thank you” and that my product had already shipped via Fed Ex, complete with tracking info.!I only wish there were more companies and services like this which provide immediate, polite, professional responses and service! Will only look toward them again when looking to buy.

    Sentiment
    • Positive
    Content
    • None
    Oct 11, 2020
  • Amazing customer service

    Extraordinary effort to get the appliance to me in time for a party. Really appreciated the polite and efficient customer service!

    Sentiment
    • Positive
    Content
    • None
    Oct 03, 2020
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for La Cuisine Appliances  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Analysts, Product Development Specialists, Marketing Strategists, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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